Samanthavv
Soldotna,#2Author of original report
Fri, March 13, 2009
I contacted both the credit collection agency, as well as the school. I didn't catch the name of the man who spoke with me from the credit collection agency, however, he was incredibly rude. And when I informed him that I was disputing the debt, he was full of comments like "Oh come one. It's $250. Come on." And I explained to him the situation and why I felt I did not owe the money for the inadequate "services" rendered by the "university." He kept insisting, "You'll just have to pay it. There's nothing to dispute." I have drafted up a letter to the collection agency reuesting an explanation of the nature of the debt, an accounting explanation, and a copy of the contract I signed. I contacted the "university" as well, and explained the situation, and they continued to insist, "You signed the contract and you are obligated to pay." However, when I pointed out that I felt there was a breach of contract due to inadequate and substandard materials and "services" provided, which is why I had decided to bow out of the contract, he simply insisted "Well, you signed the contract and this is our policy." I also asked why, if after I spoke to them over a year and had received a verbal commitment to waive the owed amount, I never received any bills or statements. If I had truly owed money, or they had been under the impression I still owed, why did I not receive any bills or statements? The only thing I received was a collection notice dated February 22nd, 2009. I am sending the letter to the collection agency, and in addition to a written explanation, accounting explanation and copies of all contracts, I have requested that they contact any credit agencies they have contacted in regards to this "debt" and inform them I am disputing the debt, as well as contact the "university" to inform them I am disputing the debt. We'll see what happens.