JOHN
GLENLYON,#2
Thu, August 27, 2009
" Strong armed" is a bit strong..As consumers we have a choice to or not to. I chose to read and check out available contracts to see which better fits my needs as a sales man i use my car to provide for my family. The one i chose was unlimited miles coverage a/c coverage, and major parts coverage. I paid more than $180.00
I wonder does anyone read before they sign and buy something? It would appear the answer is no..A reimbursement contract is just that. Its clearly stated, if anyone bothered to read. I have taken my car to several repair shops, some did not work with any warranty companies, but they went thru claims dept. and got authorization, after paying i faxed in recept, and got a check from pwc.
I thank the veteran for his service to our great nation, and i can sympathsize with his ranspotation situation. But most reapir shops dont take any warranty, they want to be pid asap. And not all shops techs are as qualified as one would exspect, my car needs regular maintainance, and repairs.
In my opinion, no one reads before they sign. PWC states clearly what is cvered, and what is not covered. and since i have maintained my car regularly, i have not had bad experience.
Flynrider
Phoeix,#3Consumer Comment
Tue, March 24, 2009
Are a waste of money. They are a huge profit center for the dealer, mainly because the price of the warranty is almost all pure profit. They rarely pay out for repairs, relying instead on cryptic exclusions in the contracts to deny claims. Just review the "auto warranty" section of this website for a sample of what you can expect. It's cheaper just to repair your vehicle as necessary and keep the warranty money in your pocket.
Flynrider
Phoeix,#4Consumer Comment
Tue, March 24, 2009
Are a waste of money. They are a huge profit center for the dealer, mainly because the price of the warranty is almost all pure profit. They rarely pay out for repairs, relying instead on cryptic exclusions in the contracts to deny claims. Just review the "auto warranty" section of this website for a sample of what you can expect. It's cheaper just to repair your vehicle as necessary and keep the warranty money in your pocket.
Flynrider
Phoeix,#5Consumer Comment
Tue, March 24, 2009
Are a waste of money. They are a huge profit center for the dealer, mainly because the price of the warranty is almost all pure profit. They rarely pay out for repairs, relying instead on cryptic exclusions in the contracts to deny claims. Just review the "auto warranty" section of this website for a sample of what you can expect. It's cheaper just to repair your vehicle as necessary and keep the warranty money in your pocket.
Todd
Cherryville,#6UPDATE EX-employee responds
Tue, March 24, 2009
Being a former sales rep for Penn Warranty and seeing first hand how they take advantage of people makes me feel good I no longer am a part of their company. Be it known to all that in March of 2008 Penn Warranty was sold. I know that is not very comforting to those of you that have had problems. The new owner is just as bad as the former. His main goal is to deny claims and make the customer go through the process of appealing to the claims department. Which in fact will still deny your claim. They try to use fancy terms like "pre-existing conditions" "faulty repair", "non-covered component". The warranty you purchaes is their "Basic Contract". If you read the very first section under whats covered titled "ENGINE" it clearly states, Engine: cylinder block, cylinder heads and ALL internal parts. Manifolds, valve train and covers, flywheel. Camshaft and timing drive components. Oil pump anad oil pan. Now this one is what you had. " Cylinder head and intake manifold gaskets are covered for coolent leaks". The above information came right from Penn's basic contract. Take your contract to your lawyer and let him go after them and recover your money. As for them being thieves... That they sure are. They'll even steal from their own employees. Even go as far as commit acts of forgery. The best advise I can give people that are looking to buy a pre-owned vehicle is this. Test drive the vehicle with the radio OFF. And do not talk to the sales person while on the test ride. You want to hear everything. Read everything your signing and don't let a salesperson "Bully" you into taking the car home Now. Take time to review everything about the vehicle you just drove. AND, if they tell you the warranty is included in the price. BEWARE.. there's a catch or a problem they didn't want to fix themselves. many used car lots will use a warranty company to fix their cars. And lastly. if a lot tells you to just continue to drive the vehicle let the problem develope and turn it into the warranty company, most likely your getting a bad unit, and the warranty company will deny your claims.. LET THE BUYER BEWARE!