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  • Report:  #430550

Complaint Review: Pentagroup Financial LLC - Houston Texas

Reported By:
- New York, New York,
Submitted:
Updated:

Pentagroup Financial LLC
P.O. Box 742209 Houston, 77274 Texas, U.S.A.
Phone:
866-206.7314
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Not only were their representatives rude and harassing, they also refused to provide me with any identifying information aside from first names. They called my relatives and left threatening messages. Once my account was supposedly settled with them, they refused to send any confirmation of payment and/or settlement of my account. This was back in September.

About a week ago, I received a court summons from the original creditor claiming that the settlement amount remain unpaid, even though the Pentagroup representative I spoke with told me over the phone that once they had received my payment, my account was settled in full.

These people are shady, dishonest, entirely rude, and not helpful. The fact that companies such as this are allowed to exist disgusts me -- I would have been happy to pay what I owed if I had been dealing with decent people.

Anonymous

New York, New York

U.S.A.



8 Updates & Rebuttals

Anonymous

Houston,
Texas,
U.S.A.
Collectors Feel the Same Way About You

#2UPDATE EX-employee responds

Thu, March 05, 2009

For the record... THE DEBT COLLECTORS PROBABLY WOULDNT HAVE BEEN NEARLY AS RUDE TO YOU IF YOU HAD ANSWERED THE PHONE THE FIRST 100 TIMES THEY CALLED YOU BUT THEY PROBABLY HAD TO GO THOUGH ALL THE TROUBLE OF SKIP TRACING YOU AND HUNTING YOU DOWN... YOU DIDNT CALL THEM TO PAY YOUR BILL WE HAD TO HUNT YOU. IF YOU HAD PAID YOUR BILL BACK WHEN YOU MADE YOUR PURCHASE THIS NEVER WOULD HAVE HAPPENED... THATS OUR JOB WE'RE HUNTERS BUT PEOPLE TOO MAYBE NEXT TIME YOU DECIDE TO FINANCE SOMETHING ON YOUR CREDIT YOU'LL DECIDE TO MAKE YOUR PYMNTS LIKE A GOOD PERSON WITH A CONSCIENCE INSTEAD OF HAVING TO TALK TO ONE OF US DEBT COLLECTORS... AND LETS TALK ABOUT "shady, dishonest, entirely rude, and not helpful" A DIRECT QUOTE FROM YOUR REPORT... YOUR THE ONE WHO FINANCED A PRODUCT AND SIGNED A CONTRACT WITH THE INTENTION OF NOT PAYING OR HONORING SAID CONTRACT FOR YEARS TO COME... NOW WHOSE SHADY DISHONEST RUDE AND UNHELPFUL PEOPLE LIKE YOU HAVE DONE NOTHING BUT ADD TO OUR ECONOMIC HARDSHIP WITH NO REGARD FOR ANYONE BUT THEMSELVES BE HAPPY YOUR NOT RESPONSIBLE FOR A 10/99 ON THE PART OF YOUR BALANCE YOU DIDNT HAVE TO PAY U WOULDVE HAD TO PAY TAXES ON IT AS EARNED INCOME... GETING SOMETHING FOR NOTHING STILL COSTS SOMEONE MONEY... AND YOUR COLLECTOR DIDNT HAVE TO SETTLE THAT ACCOUNT WITH YOU THEY DID THAT OUT OF THE KINDNESS OF THIER HEART TO HELP YOU GET YOUR IRRESPONSIBLE BUTT OUT OF DEBT... LETS HOPE YOU TEACH YOUR CHILDREN BETTER SO THEY DONT GET STUCK IN AN ECONOMIC DEPRESSION WHEN THEY'RE YOUR AGE LIKE YOU!


Laurie

Haslet,
Texas,
U.S.A.
THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

#3Consumer Comment

Wed, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD. When you first heard from them your first moves should have been to Send them a debt validation demand Contact the original creditor and ask them if they turned over the account to a collection agency. From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it. go to www.budhibbs.com ASAP and get some good solid advice that can help you


Laurie

Haslet,
Texas,
U.S.A.
THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

#4Consumer Comment

Wed, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD. When you first heard from them your first moves should have been to Send them a debt validation demand Contact the original creditor and ask them if they turned over the account to a collection agency. From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it. go to www.budhibbs.com ASAP and get some good solid advice that can help you


Laurie

Haslet,
Texas,
U.S.A.
THAT IS WHY YOU NEVER DEAL WITH DEBT COLLECTORS

#5Consumer Comment

Wed, March 04, 2009

THEY CANNOT BE TRUSTED - PERIOD. When you first heard from them your first moves should have been to Send them a debt validation demand Contact the original creditor and ask them if they turned over the account to a collection agency. From the sounds of it - probably not - but you chose to do the wrong things - without using the internet to find out the correct way to handle it. go to www.budhibbs.com ASAP and get some good solid advice that can help you


Steph

Minor Hill,
Tennessee,
U.S.A.
Report them to the BBB and buddhibbs

#6Consumer Comment

Wed, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well


Steph

Minor Hill,
Tennessee,
U.S.A.
Report them to the BBB and buddhibbs

#7Consumer Comment

Wed, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well


Steph

Minor Hill,
Tennessee,
U.S.A.
Report them to the BBB and buddhibbs

#8Consumer Comment

Wed, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well


Steph

Minor Hill,
Tennessee,
U.S.A.
Report them to the BBB and buddhibbs

#9Consumer Comment

Wed, March 04, 2009

I would report this agency to the BBB and buddhibbs. I have seen a list of collecion agencies to avoid I have notice that a couple got closed down. I would write a certified letter demanding a copy of that payment was made . You also might want to add this collection agency to buddhibbs as well

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