Traci
Houston,#2UPDATE EX-employee responds
Tue, June 12, 2007
I am a former employee of Pentagroup Financial LLC located in Houston Texas. In response to this company possibly being fraudulent. Pentagroup is a legitimate collection agency. In the business of collections, one of the duties performed is skip tracing. This is a practice where information (such as name, date of birth and/or social security number) is entered into a database and the last known information about that individual is retrieved. The information while very detailed (right down to the neighbors and last known employment of consumer) it is often incorrect. If you are contacted by a collector and you are asked for information it is only to determine if you are the individual being sought. If you get defensive that does not help you or the collecter resolve proper identification. You question how they got the number. With the age of computer literate business' there are databases which can locate cell numbers, email addresses, unlisted numbers etc. To fault the company that pays good money for the skip tracing tools is like shooting the messenger. Next time you get such a call, do not get defensive simply answer the "verifyer" questions and I guarantee you will not walk away feeling as though the company is fraudulent, they are doing what they are paid to do: Locate and collect debts from consumers with delinquent accounts.