Complaint Review: Phillips Chevrolet - Frankfort Illinois

It was still your choice to sit there for 4 hours battling with idiots and con men.

When I buy a car from a dealership, I tell them as soon as I go in to negotiate on the car of my choicethat they have less than an hour to make the whole deal happen or I'm gone.

NEVER give them the keys to your trade, and NEVER even mention a trade until after you have done your basic negotiations.

I can't see why anyone would trade a clean performance car like that Audi for a junk Chevy.

They most likely fixed that A/C for less than $1000, and you probably could have too.

Always maintain control when dealing with any salesperson. As soon as you give up control, you lost the negotiation.

Always shop for a car during the last 2 business days of the month, as this is the time that determines bonuses and may be the difference of them making goal.

Buyer's remorse does not equate a ripoff. As a consumer you had other options available but this is the one you chose. Absolutely not a ripoff.

"I didn't want to sell the car outright because we have had bad experience with people calling from bars at 2 AM drunk, people never showing up, people trying to get it for nothing. All this from ads in newspapers."

This is one of the reasons people trade cars in rather than sell it private party themselves; the convenience (in this case), or wanting the new car badly enough that you can't wait to sell yours. In either case you made the business decision to basically spend $5k to sell your car immediately, rather than selling it yourself which as you stated would have required work. What do you think the dealer has to do to sell the car that is any different than you? They have to clean it, deal with idiots, etc. to sell the car.

I hardly defend dealers but in this case its almost laughable that you called and asked for profit from selling your car for work THEY did that you DIDN'T want to do, but wanted to reap the benefits from.

You claim to have done your due diligence in knowing your cars worth and the pricing structure of the new vehicle. So what went wrong? I assume you were still ambulatory. Certainly not glued to the chair. When they started turning the financial thumb screws, a four word cure to such an event: Get up and leave.

Robert - you have no class. Yes, I made a mistake and no one forced me to make the deal. I researched, printed out the dealer costs from Edmunds.com, printed out the blue book on the trade, and tried very hard to get a fair deal. If you can laugh at someone like me, you have a problem.

The only reason I posted on this site was to warn other people of Phillips' unfair business practices. Reading other comments on themwas a real eye opener, but I didn't know this site existed. People like you will cause others to not post anything because they don't want to be laughed at. A bad deal is just that and no one deserves to be laughed at. Believe me, I learned from this deal and will not post any more on Phillips because of people like you. You could get scammed becausesomeone was afraid to put their experience on ripoff because of people like you.

There are more serious issues in this country that need to be resolved that are more deserving of your time (and mine). Have a Merry Christmas and please don'tdie laughing.

I definitely have been scammed, certainly by car dealers who are just barely above on-line psychics when it comes to ethics.

I don't know the history of why car dealers are (in general) so sleazy but it's sure well known and I believe you did your best.

Once I make a deal with any dealer I always feel certain that someone else could have negotiated a better price and it doesn't feel good. Buying a car is never a pleasant experience.

I have a very good dealer now who, while they don't absolutely rip me off, still play some of the stupid car dealer games.

I understand how you feel and all I was saying was that they can legally charge anything thing they want to for their cars and they can give you as little as they can get away with.

read some of the genuine horror stories on here and you'll be thankful you got away as well as you did. See what they do to some of the poor 'sub-prime' victims.

They are truly a sleazy bunch and you would think they would be ashamed of themselves but I am certain they are not.

So you did your homework? Well that statementand the rest ofyour last update just makes your original report even more laughable.

When you went back and asked them for a portion of their profit they didn't ignore you..they were laughing so hard in the back room they just lost all track of time.

While you are free to post as often as you want. Perhaps you should move on because every time you "update" you just make yourself look like more of an..well lets not go there.

Believe it or not, I did my homework. This deal should have been for $25K and my trade in out the door. I was worn down and pressured into this deal and afterbuying cars for almost 50 years I am not car buying illiterate. I headed for the door twice and was cut off with a promise of the deal I wanted and that never happened.

I didn't want to sell the car outright because we have had bad experience with people calling from bars at 2 AM drunk, people never showing up, people trying to get it for nothing. All this from ads in newspapers.

Phillips was wrong in what they did and ripping off people is no way to get repeat customers. I also appreciate the sympathy I got on the comments from men who think they never got scammed. Go to Phillips, I can almost guarantee you will get scammed if you leave with any car.

We bought a car from them years ago and the next day the car shut down and couldn't even get me to work. I got out of the deal because I put down that purchase was subject to credit union approval. Of course, the credit union wouldn't approve a car that didn't work, so I got my trade back and traded it elsewhere for a car that did work. Should have known better, but I always feel people deserve a second chance. Never again.

You really tried to get them to share their profit? I wonder if they are still laughing at you? Then you reported them for making too much profit that you freely negotiated? Hilarious.

It's not illegal to make 500% profit if the customer agrees and pays it.

This is not any different from any other brand, you just need to do your homework before you go shopping.

Amazing!

Let me ha ha ha let me try to hold back my laughter ha ha ha ha ha

If you wanted a bigger share of the profit, you should have sold the car yourself. All trade-ins are heavily discounted. Additionally, any dealer is going to attempt to maximize the profit from a trade.

Nobody forced you to agree to these terms. Truly ridiculous.