- Report: #1336621
Complaint Review: Phoenix Internet - Phoenix Arizona
Reported By:
Edwin -
Apache Junction, Arizona, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Phoenix Internet
2922 W Clarendon Ave, Phoenix, 85017 Arizona, USA
Web:
www.phoenixinternet.com
Categories:
Business Rating:
(0)
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Phoenix Internet Wydebeam Internet Promise everything deliver nothing Phoenix Arizona
Company said it could supply over the air internet service to my address. They also said they had 24/7 Tech support.Advertize 99.9 % conectivity and 15MPS speed. They came and installed the hardware on Thursday and left. The internet was very spotty with poor signal streangth and slow speed. Woke up the next morning on Friday and no internet at all. Called Tech support and they called back in 5 hrs and said that someone downtown had not entered my account number so the system cut me off. He then told me my Router might have a Virus ???? Not possable or so highly imporbable that it is unbelivable. Told them fine I will hook up another Router. Hooked up another Router and then called Tech. They called me back Saterday 28 hrs later!!!!. They then told me it would be Mon till it would be hooked up. Horrable service and false advertising and the Tech guys lie to say everything is your fault not theres. Do not deal with them. Eddy
