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Irvine,#2Consumer Suggestion
Sat, August 17, 2002
Try again the website, it was up today. In case you cannot reach it, here is the refund info from the Terms and Conditions. I cannot garantee that they actually will give you a refund, but you should give a try.(Unfortunately Pioneer First had a very bad rep in Nevada, where they previously operated.) Here is what to do: REFUND OF CARD MEMBERSHIP PACKAGE: You have thirty (30) days from the date you first apply for membership in Pioneer First to request a refund of the one-time membership fee. To receive a refund for the membership fee, you must return the Pioneer First Platinum Card via certified mail to: Pioneer First, P.O. Box 1107 Bountiful, UT 84011-1107. This will verify your mailing and our receipt. No refunds will be given if: Pioneer First receives your returned Platinum Card in our office after the thirty (30) day period as stated above; you utilize any portion of your membership, or its products or services including, but not limited to, utilizing the members only web site, any Visa/MasterCard Card Offer located within the Pioneer First Membership Package or web site, or the Pioneer First Credit Help Plan.