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  • Report:  #27078

Complaint Review: Pioneer First Visa - Internet

Reported By:
- Leesburg, OH,
Submitted:
Updated:

Pioneer First Visa
http://www.pioneerfirst.com/members Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We were tring to rebuild our credit and thought it would've been a good idea to get this credit card to do it. So far they've e-mailed us twice, but when tring to contact them their web page would not come up. they have also taken $149.95 electronicly from our bank account. So if any one knows how we can get our money back let us know.

Rebecca

leesbrug, Ohio


1 Updates & Rebuttals

anti

Irvine,
California,
Possible refund info

#2Consumer Suggestion

Sat, August 17, 2002

Try again the website, it was up today. In case you cannot reach it, here is the refund info from the Terms and Conditions. I cannot garantee that they actually will give you a refund, but you should give a try.(Unfortunately Pioneer First had a very bad rep in Nevada, where they previously operated.) Here is what to do: REFUND OF CARD MEMBERSHIP PACKAGE: You have thirty (30) days from the date you first apply for membership in Pioneer First to request a refund of the one-time membership fee. To receive a refund for the membership fee, you must return the Pioneer First Platinum Card via certified mail to: Pioneer First, P.O. Box 1107 Bountiful, UT 84011-1107. This will verify your mailing and our receipt. No refunds will be given if: Pioneer First receives your returned Platinum Card in our office after the thirty (30) day period as stated above; you utilize any portion of your membership, or its products or services including, but not limited to, utilizing the members only web site, any Visa/MasterCard Card Offer located within the Pioneer First Membership Package or web site, or the Pioneer First Credit Help Plan.

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