- Report: #979213
Complaint Review: pivotal payments - Addison Texas
Reported By:
rhndstrk -
kaiser, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
pivotal payments
3790 Arapaho road Addison, 75001 Texas, United States of America
Phone:
877-907-9912
Web:
Categories:
Business Rating:
(0)
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pivotal payments AM Payments.US telemarketer misrepresented self bait and switch Addison, Texas
scammed by pivatol telemarketer, that misled office staff by misrepresenting himself, stating he needed more information for our card processing. Our small business, family owned and operated ,staff member ,having access to all owner information complied believing it was our Provider. The owner came in when he was looking for our tax id # and ask what was going on and was told to hang up. must have been too late. they ran with it.
After bills came in from 2 different company names, I called our provider and found that we have been hijacked to Pivotal , AM Payments.
At no point did we realize this was a different company or they never would have gotten any information .
If pivatol had identified themselves as a rival company we would have hung up. We have reset our credit card machine but they still have access to our account. we have been threatened with $600 cancelation fee. We also have been PCI compliant throughout this and are being charged 99.00 for that . This is a RIP OFF company , rude and disrespectful.
After bills came in from 2 different company names, I called our provider and found that we have been hijacked to Pivotal , AM Payments.
At no point did we realize this was a different company or they never would have gotten any information .
If pivatol had identified themselves as a rival company we would have hung up. We have reset our credit card machine but they still have access to our account. we have been threatened with $600 cancelation fee. We also have been PCI compliant throughout this and are being charged 99.00 for that . This is a RIP OFF company , rude and disrespectful.
