- Report: #281539
Complaint Review: Placesettings.com - Matthews, North Carolina
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Author Confirmed
Why?
Placesettings.com
600 Matthews Mint Hill Road.Ste.E Matthews,, 28105 North Carolina, U.S.A.
Phone:
704-847-6773
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Placesettings.com My credit card was charged immediately, but that was the only thing that was quick. Shipment was never made, and refund hasn't been made either! Matthews, North Carolina
I should have gone to Macy's...I purchased 3 place setting of Vera Wang china as a wedding gift. After a few weeks I inquired about the shipment, and was assured it would take a little longer. After about 7 weeks I inquired again, and was assured it was on its way. Then they quit taking my calls. After I filed a complaint with the BBB they said they had issued a refund based on my requesting one, which I had not done. There has never been a credit to my charge card for a refund from placesettings. They just ripped me off, and they are still in business, raking in the money from other unsuspecting consumers!
Claudia
Kingwood, Texas
U.S.A.
Claudia
Kingwood, Texas
U.S.A.
5 Updates & Rebuttals
Claudia
Kingwood,Texas,
U.S.A.
placesettiings.com
#2Author of original report
Thu, November 08, 2007
As soon as I filed my report with RipOffReport, placesetting.com responded positively, saying they would resolve the issue. Soon after that I received the shipping information. Well, today the package arrived. It is exactly what I ordered oh so many months ago (6 months!). I feel ever so much better. After all the emails, the phone calls, the BBB, all it took was RipOffReport. THANK YOU!!
Claudia
Kingwood,Texas,
U.S.A.
Amazing results!
#3Author of original report
Fri, November 02, 2007
After going around and around with placesettings.com for months I got shipment details within a few days of filing my ripoff report! This is truly amazing! I was not able to reach these folks on the phone several times...even got a recording that the line was disconnected one day! Even though they did not answer my e-mails, they responded to the Ripoff Report almost immediately. I have learned my lesson though. From now on I will make sure the .com merchant is listed with the BBB before I send them my credit card information! Hopefully the shipment will arrive in great condition and I will be able to put this frustrating episode behind me!!!
Placesettings.com
Matthews,North Carolina,
U.S.A.
Tracking Number: 1Z 063 181 03 3837 563 1
#4UPDATE Employee
Fri, November 02, 2007
Your package is on time with a scheduled delivery date of 11/07/2007. Tracking Number: 1Z 063 181 03 3837 563 1 Type: Package Status: In Transit - On Time Scheduled Delivery: 11/07/2007 Shipped To: KINGWOOD, TX, US Shipped/Billed On: 11/01/2007 Service: GROUND Weight: 15.00 Lbs
Placesettings.com
Matthews,North Carolina,
U.S.A.
Items shipped
#5UPDATE Employee
Wed, October 31, 2007
Items shipped.. tracking information wil be added..
Placesettings.com
Matthews,North Carolina,
U.S.A.
Matter will be resolved immediately
#6UPDATE Employee
Wed, October 31, 2007
We strive to deliver products in a timely manner. Manufacturer backorders or inaccurate inventory supplies sometimes make this difficult. We will do what it takes to make out customer happy. This matter will be forward to the proper person to resolve this issue.
