Complaint Review: Planet Ford Spring - Select State/Province

They have fulfilled my requests and taken care of me. They are good in my book. 

I looked at the tires. That's why I'm mad they did not change them. 

But that's ok. Tomm they are fixing all my problems. 

Then im deleting this. 

I filed a complaint with the BBB. 

They are inspecting my car I paid for it In the first place. 

They are putting new on my car tomm. 

I am a happy camper now. :)

i will ill delete this posting as soon as they put the tires on. 

 I must be reading an entirely different report and the real report must be somewhere else.

Because in your update you stated that they would change the tires.  But in the original report I read the first time you bring it up you took it over to the Service Department and the only thing the mechanic said is that they "needed" to be replaced.  I didn't read the words.."Oh yes we will replace them free of charge".  Oh and you better watch out about that "recording".  In some circumstances if they were not aware you were recording them you could actually be the one who is guilty of an actual crime.

In your updates you also talk about a warranty.  Yet in the original report you didn't mention a single thing about a waranty.  In fact in the end you still had to pay for the bumper repair.

As for the auction, again it doesn't matter if they told you they were going to tie it to a rocket and send it to the moon.  Once you sell the car do them they can do what ever the heck they want..oh and that includes changing their mind about sending it to auction.   After all what if you said you were going to give the car to your grandmom from Pasadena who drives the car to church on Sunday's, but then decided to keep it yourself.  Should they claim a RipOff on YOU for lying to them?

But perhaps the real kicker and wondering what report I was actually reading, in your update the deal all of the sudden was a good thing as the "numbers" worked out for you and the price was right?   Umm...where again is the RipOff?

"They didn't work with THAT bank"???  And you believed that?  What is there to "work with"?  Your bank provides you with money.  What dealer doesn't "work" with money??? 

These are my concerns. 

 I'm just telling the whole story. 

It has a warranty. They told me it would be inspected, and all that. 

The tires are bald. They said they would be changed. 

They told me they would change the tires and they did not. 

Second on the trade in thing, 

they told me it was going to auction and not being sold there. 

My car I don't care. The numbers worked out for me. The price was right. 

 If there is any RipOff here, YOU let them do it to you.  There were several points you could have walked away, but you failed to do that.  Even after they keep changing terms on you..YOU still stayed.  You have two feet that you could of used but failed.

You test drove the vehicle, but failed to miss the bald and dry-rotted tires?  You complain(per the title of your report) that there was no inspection, but they told you that.

You say they valued your trade to low, so why did you accept the offer?  You then say your car was "wrecked" but then the damage was "minor".  Those two terms DO NOT go together, wrecked indicated major damage.  So which is it?

You complain that they then were offering your car for sale for more than double.  Well YOU sold the car to them and it is not your car.  They could sell if for 2 times, 200 times or even 2000 times the price they paid you if they wanted and there isn't a darn thing you can do about it..because it is NOT your car.

You then say that they originally agreed to fix the bumper, but then were charging you for it.  So why did you let them all of the sudden change that "deal"? 

Honestly, if you had the word welcome printed on your t-shirt you couldn't have been more of a doormat for them.  So perhaps next time when you go looking for a car, you probably should take someone with you who actually has the ability to handle it.

“They valued my trade in too low… It's listed on the website for over double what they gave me.”

When it was your car you could have declined their offer. Now it’s their car, so they can attempt to sell it for whatever amount they want.

“They told me the price of the car would go up $1,000 plus if they fixed the bumped.”

You previously indicated that you had negotiated the bumper repair as part of the deal. Why did you permit them to alter that agreement?

“Did they even look at the car?”

Did YOU look at the tires?