- Report: #1241023
Complaint Review: Plantron Inc - Bloomington illinois
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Author Confirmed
Why?
Plantron Inc
Bloomington, 61704 illinois, USA
Phone:
(309) 834-7200
Web:
www.4seasonsnurseries.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Plantron Inc Burgess SeedDirect GardeningDutch GardensExciting GardensFarmer Seed and NurseryFour Seasons NurseryHoneycreek NurseriesHouse of WesleyInter-State NurseriesKelly NurseriesRichard Owen Nursery Don't let the Pretty Catalogs Fool You Bloomington, IL IL
I ordered plants from the Four Seasons catlaog on 03/18/15. My order totaled $182.97. Approximately 3 weeks later, I received partial shipment 2 of 3. I received package 3 of 3 around April 26th. I contacted the company numerous times concerning package 1 of 3, which contained the vast majority of the plants. Each time, I was told a different story as to why I had not received the remainder of my order. On April 25th, I emailed a request to cancel the order. i received a reply that the cancellation would take 1 to 2 weeks to process. When the refund had not been provided in over 3 weeks, I emailed the company on 05/19/15 and asked for a status. There was no response from the company. On 05/28/15, I called to inquire about the cancellation/refund. One agent said 'the refund was being processed". When I advised her that I requested the refund a month ago, we mysteriously got cut off. I called back and requested a Manager. I explained my issue and was placed on hold in excess of 30 minutes. After 30 minutes, the manager said he would call me back because he was trying to get information from the shipping department in Minnesota.
On June 8, 2015, I received an email that they were crediting my credit card $111.47. I had provided a list of that plants that I had not received, and the total that should have been refunded was $126.22. They stated that they sent cetain plnats that they did not and tried to use the ploy that I now undertand to be very common with them: " Provide us with your shipping label". What good would that do if they thought they put certain plants in the package when in fact they included something else.
Don't let the pretty catalogs fool you. You might get them from one of many of the Plantron companies. Those comapanies are:
Burgess Seed
Direct Gardening
Dutch Gardens
Exciting Gardens
Farmer Seed and Nursery
Four Seasons Nursery
Honeycreek Nurseries
House of Wesley
Inter-State Nurseries
Kelly Nurseries
Richard Owen Nursery
Royal Dutch
If you're lucky enough to get plants, most are covered with mold/mildew. Out of the plants in my shipment, everything was dead or died except for 3 plants.
At any rate, I refused to waste any more time dealing with this poor excuse of a company. I'll let them have that $14.75 and use my time and effort to ensure that prospective customers don't make the mistake of dealing with this pathetic company.
Spend your money elsewhere.
