#20
Fri, June 15, 2001
This email is a rebuttal to RipOff #5432. It was sent by UNDERWRITER at [email protected]. Platinum Capital Is A Bad Lender And Employer (#5432) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: UNDERWRITER Their phone number: @Rebuttal_Phone@ Their relationship to the company: Supporter Rebuttal: HOW UNFORTUNATE FOR SOME PEOPLE IN THE BUSINESS WORLD THAT CANNOT TAKE RESPONSIBILITY FOR THEIR OWN INADEQUATE ACTIONS AS INDICATED IN THE COMPLAINT ON 6/14 AGAINST PLATINUM CAPITAL. MY REBUTTAL TO THIS INACCURATE STATEMENT IS ONLY THAT IT IS VERY CLEAR TO ME THAT THE UNDERWRITER SHE IS TALKING ABOUT IS "ME". FIRST OF ALL SHE DID NOT HIRE ME. I WAS HIRED OUT OF THE CORPORATE OFFICE AND PLACED IN HER BRANCH FOR THE COMPANY. 2ND OF ALL THE SIGN ON BONUS THAT WAS GIVEN TO ME TO TAKE THIS POSITION MAY HAVE BEEN PAID IN HALF BY THIS PERSON, HOWEVER SHE AT THAT TIME WAS AWARE THAT I WAS ALSO UNDERWRITING FOR THREE OTHER OFFICES IN THE SAME TOWN. I WOULD LIKE TO MAKE IT PERFECTLY CLEAR THAT THIS WOMAN, THAT I UNFORTUNATELY HAD TO EXPERIENCE, CHOSE TO TERMINATE A PERFECTLY GOOD PROCESSOR ONLY 2 WEEKS AFTER MY START DATE. THIS IN TURN PROVIDED HER WITH NO ONE, AND I MEAN INCLUDING HERSELF, WITH THE KNOWLEDGE OF PROCESSING A LOAN. LET ME TAKE THIS A LITTLE FURTHER. THIS WOMAN'S ELIMENT OF KNOWLEDGE WAS VERY LOW IN THE INDUSTRY IN MY OPINION. I DID ACKNOWLEDGE THAT I WOULD ASSIST HER IN PUTTING HER LOANS TOGETHER WHEN THE TIME CAME TO TERMINATE THE PROCESSOR BUT HOWEVER YOU MUST HAVE SOMETHING TO WORK WITH. THE LOANS WERE NOT ACCEPTABLE. EXAMPLE WOULD BE: NO CHECK STUBS, W-2'S, CREDIT REPORT (NOT EVEN AN IN FILE), NO O & A, NO SALES PRICE, NO SOURCE OF FUNDS TO CLOSE, I COULD GO ON. MY RESPONSE TO THIS SO CALLED LOAN OFFICER WAS "YOU HAVE TO GIVE ME SOMETHING TO WORK WITH". LET ME ALSO MENTION THAT THE LOANS WERE NOT IN FEDERAL COMPLIANCE AS WELL, IE., NO TRUTH IN LENDING OR GOOD FAITH ESTIMATE. SHE HAD ABSOLUTELY NO KNOWLEDGE OF COMPLIANCE ISSUES AND QUITE FRANKLY I AM SURPRISED SHE HAD THE ABILITY TO GET ON THE INTERNET. SHE MUST HAVE HAD SOME HELP FROM "OREGON". THIS WOMAN'S LACK OF PROFESSIONALIZM ABSOLUTELY AND 100% REEEEEEKED!!!!. I NEVER AT ANY TIME SAW HER MEET WITH A BORROWER. SHE WOULD HAVE ONE OF HER YOUNG GIRLS TAKE A CLIP BOARD UP TO THE RESEPTIONIST AREA AND HAVE THEM FILL OUT THE 1003 WITH THE BORROWER. HER LEADS CAME MOSTLY FROM HER MOM WHO IS A VERY SUCCESSFUL REAL ESTATE AGENT IN THIS TOWN AND QUITE FRANKLY A VERY NICE PERSON. THE REST OF THE LEADS WERE FROM WHAT SHE SAID WAS HER RADIO ADVERTISEMENT THAT SHE HAD SET UP WAY BEFORE HER PLATINUM CAPITAL DAYS. I THINK IT IS PRETTY SAD THAT WHEN A PERSON SEEKING TO SET UP A SMALL BUSINESS REACHES OUT TO A LARGER COMPANY TO HELP THEM AND BECAUSE OF THIS PERSONS TRUE INADEQUACIES CANNOT TAKE THE DIRECTION OF THE PERSON THAT IS HELPING HER. HER LACK OF STABLE JUDGEMENT AND SENSE OF GOOD PROFESSIONAL HABITS WERE HER ONLY DOWNFALL. HAD SHE LISTENED TO MANAGEMENT COUNCEL WITH OUT DISTRUCTIVE CRITICISZM AND NEGATIVE OPINIONS THAT I MIGHT MENTION SHE SCREEMED THRU THE OFFICE SHE MAY HAVE SUCCEEDED. LET ME MAKE IT PERFECTLY CLEAR TO ALL THAT ARE READING THIS THAT I AT NO TIME REFUSED TO UNDERWRITE HER LOANS. SHE JUST COULDN'T AFFORD TO STAFF PROPERLY, MANAGE PROPERLY AND CONDUCT HERSELF IN A PROFESSIONAL MANNER, AT "ANY TIME". I FELT SO SORRY FOR HER AND HER ABILITY TO SEE HOW SHE WAS DISTROYING HERSELF. BY THE WAY I NEVER SAW THE POLICE THAT DAY SHE WAS SCREAMING AT ME TO LEAVE. SHE WAS OUT OF CONTROL THAT DAY AND COULN'T FACE THE TRUTH OF HER OWN INADEQUACIES. HOW VERY SAD. SHE HAD A GOOD THING GOING. AS FAR AS MY COMPLAINING ABOUT FURNITURE AND OTHER OFFICE SUPPLIES, MY ONLY ISSUE WAS WHEN I STARTED WITH THE BRANCH I WAS UP AT THE RECEPTIONISTS DESK WHICH WAS ALMOST IMPOSSIBLE WORKING CONDITIONS FOR UNDERWRITING. THE LOCK ON MY DOOR WHEN WE MOVED INTO THE NEWER OFFICE WAS SUPPLIED BY "THIS WOMAN". SHE SAID IT WOULD KEEP THE LOAN OFFICERS OUT. I CONCURRED WITH HER AND THANKED HER. WHEN SHE SCREAMED AT ME TO LEAVE THE OFFICE THAT DAY I DID NOT REFUSE TO LEAVE. I IMMEDIATELY CONTACTED ONE OF THE OWNERS AND TOLD HIM SHE HAD SO CALLED PHONED THE POLICE TO HAVE ME REMOVED AND WHAT WOULD HE LIKE ME TO DO. HE INDICATED TO TAKE HE "OTHER" BRANCH FILES, ANY PERSONAL ITEMS I MIGHT HAVE AND LEAVE. THIS IS EXACTLY WHAT I DID. PLATINUM CAPITAL GROUP IS A GOOD COMPANY TO WORK FOR. I WILL ADMIT THEY DO HAVE GROWING PAINS AND THIS IS ONLY BECAUSE THEY WANT THINGS DONE THE PROPER WAY. IF THESE DISGRUNTELED OFFICES WOULD READ THEIR REGS THEY WOULD SEE THAT PLATINUM IS OPERATING EXACTLY AS THE GOVERNMENT AGENCIES "REQUIRE". TO THOSE OF YOU THAT ARE SO UNHAPPY WITH THE WAY YOU WERE UNABLE TO MANAGE YOU BUSINESS. "GET OVER IT", "MOVE ON WITH BUSINESS AND LIFE" "BE PRO-ACTIVE" "ACCEPT THE CHALLENGES SO THAT YOU MAY FEEL THE EXHILARATION OF VICTORY".