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  • Report:  #1029337

Complaint Review: Platinum Values 4MyTravel.com Or HHLP.com - Nationwide

Reported By:
- Cedar Rapids, Iowa,
Submitted:
Updated:

Platinum Values 4MyTravel.com Or HHLP.com
Nationwide, U.S.A.
Phone:
866-767-8976
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I experienced a very similar marketing ploy from Platinum Values as what happened to another person on this website (See this website's Search entry on "MWI Essentials" from "Eileen" of Sidney, Nebraska, U.S.A.).

A telemarketer called and offered travel discounts if I would just verify information. The rep already had the last 4 digits of my credit card no., name, address and ph no. They only needed verification. I became suspicious when this simple telemarketing phone call (ones that I usually do not accept) began to exceed 15 mins.

Of course, there was a trial period. When I called to cancel, I was transferred several times then given a phone number to call. I reached a "Supervisor" who said that since I authorized the transaction that there was nothing they could do. If I get an answer like this, I ALWAYS call back and try again.

After no luck w/ the company, I called my credit card company and followed their instructions. My credit card company issued this company a "chargeback", which means that they have been put on written warning that they cannot use Mastercard/Visa/AmEx again.

Long story made short, my best advice to anyone dealing with this company or anyone shady:

1)Call the company and register your complaint.

2)Immediately call your credit card company and register a fraud complaint according to their policies (they usually want you to call the merchant first: since you have already done that, you can proceed full steam ahead).

The frauds will always be out there, but they envy that WE can live without hiding.

Good luck to everyone and thx to BBB.

TC

Cedar Rapids, Iowa
U.S.A.


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