Chris
Round Rock,#2UPDATE Employee
Tue, November 15, 2005
Greetings Matt, My name is Chris Freeman. I am the Customer Service Manager at NCsoft. I would like to discuss this issue with you further. Rather than spending cycles debating how long your hold times or what you indicate our reps have said, I would prefer to get your issue addressed to the best of my abilities. Our intent is to provide a fun and exciting environment for our customers, not leave them feeling ripped off. You can contact me directly via email at cfreeman at ncsoft.com. Please supply your PlayNC master account name, 20 digit serial code and registered email address.