- Report: #1270220
Complaint Review: pnc bank - Nationwide
Reported By:
Tracey Manigault -
north charleston, South Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
pnc bank
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
pnc bank I recently had someone withdraw over 900.00 from bank account in brookyln Ny , and i live in South Carolina . . Nationwide
I called the bank when i saw the transaction pending and they told me to wait until post so i can dispute it and get a provisionary credit immediately. Well of course it posted and a dispute was filed but no credit on my account , its the holidays and i wasnt expecting something like this to happen to me. Im more disappointed because i spent a total of over 2 hours on the phone with different representatives trying to get this handled before thanksgiving , and everytime i speak to someone either they would transfer me within 1 minute in the call , or place me on hold for over 40 minutes . PNC has the worst customer service. After all this is cleared an when i finally do get my money back Im closing both of my accounts with them , I just cant deal with a bank that will allow things like this to happen and im not alerted at all, plus the kicker of it all is once the dispute was filed , i was told it can take 10 business days to get resolved . So now im out over $900 and its the holidays and on top of that i dont get paid until after thanksgiving. This is ridiculous and I would never refer anyone to this bank ever
Pnc bank is the worst bank that i have ever dealt with. I recently had someone compromise my bank account taking over $900 from Brookyln NY now i live in Charleston SC. The bank informed me to file a dispute and after that i would be given an provisionary credit until this matter is resolved , well that never happened with the credit on my account after i filed the dispute. I spent over 2 hours on the phone with different representatives , that kept putting me on hold after only being on the call with me for 1 minute . One representative told me that she was going to transfer me to a specialist and said the wait time for the specialist is only 2 minutes well that was a lie i ended up waiting over an hour literally on hold , finally someone came on the phone just to tell me its going to take 10 business days to get resolved . Now at this point Im really ticked off because for one its the holidays and two no one showed any kind of care in the world . After this dispute is settled Im closing down all 2 of my accounts with this bank and I would never recommend anyone to open an account with this bank , they have horrible customer service reps an a dumb way of making sure the customer is taken care of .
