- Report: #1061785
Complaint Review: Pocket Hose - Internet
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Author Not Confirmed
Why?
Pocket Hose
Internet, USA
Phone:
8005743173
Web:
www.PocketHose.com
Categories:
Business Rating:
(0)
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Pocket Hose My husband bought a Pocket Hose at Rite Aid, in the "As Seen On TV" section. It is only returnable, under 30 days. Over that is up do the company. I called them and they said to get the receipt and take back to the store. I read many complaints on the internet, that they don't stand by their product and won't give the money back. My huband's hose broke on the day after 30 days. Internet
My husband and I bought a "Pocket Hose" at Rite Aid. We didn't keep the receipt, and if under 30 days, Rite Aid will give money back.
The product itself, has a warranty on it, but we still don't have the receipt.
There are many complaints of other consumers stating that they also can't get their money back.
They had the receipts. It was our bad, for not reading reviews. So many crooked companies out there.
1 Updates & Rebuttals
dark knight
New Jersey,pocket hose issue
#2UPDATE Employee ..inside information
Mon, July 22, 2013
as a manager at my store i can assure you that a majority of the time we will do a identical exchange without a recipt only once. the reason we we (rite aid) needs a recipt is to verify the purchase... try talking to the store manager of the buildign and he/she should work it out... and if you paid by credit/debit card and can narrow the date of purchase but a statement form your bank/credit card company then they can seach it up through the elevtronic journal on their system and find you whole purchase.. hope this help.... people call me the dark knight...
