Jill
Goodlettsville,#2Consumer Comment
Wed, January 05, 2011
I purchased a 'subscription' from EAA in October of 2005. The receipt said to allow "90 to 120 days for delivery." I contacted the company to ask about my subscription when I had waited 176 days to receive my first issue.
The phone number on the receipt had been disconnected and I got nowhere thru the website, so I mailed a letter. After waiting for almost 6 months for a response, I was contacted by a man named Thomas who explained that the company had sold out to the company he worked for and that his company would make everything right.
I faxed him a copy of the receipt and the cancelled check, but never heard any more from him or received a refund. Just last week, I mailed a letter to the company with a copy of the receipt and cancelled check to three separate addresses I have found for them.
Yesterday, two of the letters were returned with notes from the post office that the letters could not be delivered and there was no forwarding address. The phone numbers I have found for EAA are all disconnected, and 5 years later, I am still out my $46.00.