- Report: #1408364
Complaint Review: Porsche of west houston - houston Texas
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Porsche of west houston
11890 Katy Fwy houston, 77079 Texas, USA
Web:
Www.porschewest.com
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Porsche of west houston Porsche Worst car to buy no customer service and service department does not do there job houston Texas
We purchased this car last year. we have been in the service department and Porsche car lot 20 times since we've purchased the vehicle. we've had it serviced multiple times for the same reasons. they've put us in several loaner vehicles the loaner vehicle they gave us broke down they left us In the middle of nowhere picked up their car and told us to uber home. We bought a certified car and the car has broken down every month since we purchased it .do not buy the Porsche Panamera 4S. We have put in several complaints with all of the departments at no response they keep telling us bringing the car in this is normal. the car needs oil every 300 to 500 miles they say that's normal. We have asked for records for the car servicing. I could not get it until I put in a complaint with the general manager. my car has been in the service department longer than I've actually been able to drive it.
In the past 12 months ive had service engine light on 4 times. I have had oil consumption 8 times. I've had oil sensor replaced twice. I have had coils replaced brake problems rotor problems Default lights don't work. default gas not working and more service lights and I've ever seen in any other vehicle. this car has been a true nightmare. my husband's dream car turn into his worst nightmare. he saved up for 2 years to purchase this vehicle and bought it certify and never gets to drive it. Porsche has yet to even apologize let alone compensate. their answer is for us to buy a another car and start our payments all over again with no discounts
