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  • Report:  #1444447

Complaint Review: Port of Miami Uber/Lyft - Miami Florida

Reported By:
Drrocky - Odessa, United States
Submitted:
Updated:

Port of Miami Uber/Lyft
100 US 41 Miami, 33212 Florida, United States
Web:
uber.com
Tell us has your experience with this business or person been good? What's this?

Have used Uber/Lyft services in many major cities in my travel work.  Not all are crooks--but beware of Port of Miami scam.  It has hit me on two occassions--just last Sunday as latest scam. 

You order Uber/Lyft as normal and watch the screen on your phone.  Drivers stops 100 feet away, picks up other passengers, (I saw him do this), cancels your ride, charges you the cancel fee and drives away.  I watched several do this and then they charge you $20 to take you to the airport.  What a rip off. 

I complained to Uber and they email that they would credit me the cancel fee.  The driver then get paid twice, once for cancel (like it is the rider's fault)  Osmany in the tan Malibu saw me waving my phone at him, but took two other people. 

I saw the white Hundai, white Toyota, and Black Mercedes SUV doing the same thing.  What a rip off!



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