I purchased shipping and insurance through this company. Box was shipped through FedEx and when the box was received the item inside was broken. I filed a claim through FedEx and was told I had to have Postal Works file the claim. FedEx paid the claim but Postal Works will not reimburse me. I thought the matter was settled. Art Reyes reached out to me (he is the owner) asked for information to pay me and then never did. I am tired of the run around. Postal Works got paid because of the insurance I purchased.