Jo672
United States of America#2General Comment
Sun, July 01, 2012
Really ticked off that this email address is bogus and flicks back after a couple of days. When will you people get a shred of decency and return people from New Zealand's money??
Preferred Guest Resorts
Winter Park,#3UPDATE Employee
Mon, January 30, 2012
Hello. We would like to help you resolve the questions you have with your vacation package. A promotional vacation trip to Orlando can be a trip of a lifetime, as we know from our thousands of happy guests, and we hope that will be the case for you and your family. We can contact you directly via this site, since it does not provide us with your full name or vacation package ID, but we would appreciate the opportunity to speak with you. Please contact our Quality Assurance manager at [email protected] to coordinate a time that works for you for us to speak to help us manage the time difference. We appreciate your business and look forward to speaking with you soon.
ruth
Northshore,#4General Comment
Thu, December 08, 2011
A pop- up box screen on my screen stating I am the millionth winner and a trip of a life time to Orlando, Daytaona Beach, Bahamas and Costa Rica. With a few rental car for one week while in Orlando and also a cruise option.
There were to numbers i could contact so there was a Auckland number so i rang them.
The lady who answered told me her name was Jo Ann she was very enthusiastic told me all about the trip i have won and all the wonderful places i would be gong to and included ''Oh do you have children''Then went on to say your children will love all these wonderful places to visit, at that point she got me i was interested. Jo Ann then quickly hurried me along with how lucky we as a family will be to take this once in a life time holiday free plus $3000 to spend on your trip.
Was transferred to Malone she took me through the website and there it was pay them $898.00. I questioned this and was told that the package i agreed to had extra cost, I started to worry, Malone captured me once again reminded me the trip of a life time, stupidly passed over my credit card details, Malone assured me everything was fine, went on to another call were i was asked questions and to say i agree. At that point i had such a horrible feeling then, i had just been under and scammed.
These people were professionals,enthusiastic,helpful. But these are dangerous people.There is no preferred guest resort webpage.
I feel really stupid and i have just been robbed. Even though i did question Jo Ann and Malone in many things they were able to under mind me convincingly worst thing about it i believed there lies.
Preferred Guest Resorts
Winter Park,#5UPDATE Employee
Tue, November 08, 2011
Your post has been brought to the attention of the Quality Assurance Department of Preferred Guest Resorts and we would like to look into the situation regarding your account and work with you to resolve the issue. Please contact our manager Kenneth Branch at [email protected] and he will make sure one of our team members gets back to you as quickly as possible. Thank you.