- Report: #225010
Complaint Review: Premier Auto Sales - Hamburg New York
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Premier Auto Sales
5255 Southwestern Blvd Hamburg, 14075 New York, U.S.A.
Phone:
716-8185511
Web:
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Premier Auto Sales Selling junk, then vanishing. Giving used-car salesmen their bad name. Hamburg New York
I found the 2000 Volvo on eBay. The well-crafted description went into great detail about what fantastic condition the car was in, saying their mechanic went through it from top to bottom to ensure that there are no issues.
After they dragged their feet for over a month to get the car shipped to us, we finally received the vehicle. It arrived with only one key and no key fobs for the keyless entry ($300 each, new keys are $170 each). No big deal, they said. Just an oversight. They had them and would send them out right away. Cool.
But the check engine light was on, so we made an appointment with a local Volvo mechanic. Long story short, he very quickly discovered over $5,000 worth of critical repairs to the brakes, suspension, and drivetrain that any competent mechanic would have noticed at first glance.
Suddenly Joe and Jim are AWOL. Vanished. Not returning emails or phone calls. They didn't even send the keys and key fobs.
Without going into legal details, they know what they're doing. The mechanical problems are exactly the sort not covered by eBay. The car took so long to arrive, we soon found ourselves outside the maximum allowable time to file a complaint with eBay. And we're across the country from their office, so very little risk of them having to deal with us face to face.
If you live in the upstate NY area or Florida, or are considering buying a car on eBay, steer clear of Premier Auto Sales (aka Premier Automotive). And feel free to give them a call and tell them where to go.
JJ
Bellevue, Washington
U.S.A.
After they dragged their feet for over a month to get the car shipped to us, we finally received the vehicle. It arrived with only one key and no key fobs for the keyless entry ($300 each, new keys are $170 each). No big deal, they said. Just an oversight. They had them and would send them out right away. Cool.
But the check engine light was on, so we made an appointment with a local Volvo mechanic. Long story short, he very quickly discovered over $5,000 worth of critical repairs to the brakes, suspension, and drivetrain that any competent mechanic would have noticed at first glance.
Suddenly Joe and Jim are AWOL. Vanished. Not returning emails or phone calls. They didn't even send the keys and key fobs.
Without going into legal details, they know what they're doing. The mechanical problems are exactly the sort not covered by eBay. The car took so long to arrive, we soon found ourselves outside the maximum allowable time to file a complaint with eBay. And we're across the country from their office, so very little risk of them having to deal with us face to face.
If you live in the upstate NY area or Florida, or are considering buying a car on eBay, steer clear of Premier Auto Sales (aka Premier Automotive). And feel free to give them a call and tell them where to go.
JJ
Bellevue, Washington
U.S.A.
1 Updates & Rebuttals
James
Tinton Falls,New Jersey,
U.S.A.
No Complaints To Report
#2Consumer Comment
Thu, November 22, 2007
In 2005 I purchased a 2002 Volvo from Premier Automotive in Hamburg NY and it was nothing but a positive experience. His daughter picked me up at the airport and brought to the cars location. I would highly recommend them. I was so satisfied I am about to contact him for my next car.
