- Report: #375387
Complaint Review: Premier Family Services - Father's Choice - Goleta California
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Author Confirmed
Why?
Premier Family Services - Father's Choice
www.fatherschoice.org Goleta, 93117 California, U.S.A.
Phone:
800-964-1664
Web:
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Premier Family Services - Father's Choice All That This Company Provides is Devestation Goleta California
I was promised with help for legal assistance and assistance in document filing during a custody battle with my exhusband. I completed the 100 page questioneer and faxed it to them. I heard nothing in return. I had received a Notice of Modification to Child Custoday from my exhusband, which at that point I started to call my "case manager" at Father's Choice. After several attempts to reach him and several voice mails, that did not get answered I tried to cancel my services. My first attempt at this was in August/08. Called and left messages and tried all the web sites I could find on the internet, only to discover there isnt one valid web site out there. I was charged $200.00 up front to my Visa as well as $98.00, from that point forward they have deducted a monthly fee of $49.00 in addition to a $100.00 monthly fee for "services". I have not received the service promised to me. I feel Premier Family Services/Father's Choice has emotionally and mentally abused me as a customer. This is one company that I will make sure nobody I know will "utilize" their services. Keep your credit and debit cards in your pockets!
Tania
Mattoon, Illinois
U.S.A.
Tania
Mattoon, Illinois
U.S.A.
1 Updates & Rebuttals
Customer Service - Father's Choice
Goleta,California,
U.S.A.
Resolution for Tania - from Fathers Choice
#2UPDATE Employee
Wed, October 08, 2008
Hi Tania, We apologize for the poor communication from our company. Please contact us directly at [email protected] to discuss this issue further. We want to bring resolution to the issue and would like to engage in further dialogue with you concerning the particulars of the situation. Sincerely, Customer Service Department Fathers Choice [email protected]
