- Report: #475351
Complaint Review: Premier Fitness - NATIONAL FITNESS - Layton Utah
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Premier Fitness - NATIONAL FITNESS
1645 Highway 193, Layton, Utah, U.S.A.
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Premier Fitness - NATIONAL FITNESS They refuse to cancel our gym membership Layton Utah
I opened a gym membership in Ohio with Premeir Fitness AKA NAtional Fitness and signed a contract. On that contract it was stated that if i moved to a different address then i CAN cancell my membership. I moved from Ohio to Texas....obviously a big change of address. I sent them a signed letter from my bank saying that I had moved, a letter from another bank with my new tx address on it, my new tx phone bill.
Again...all of which had my new address in TX on it. Apparently none of those were good enough for them to prove that i had moved! They were even sending me bills at my new tx address trying to say that i owed them money. So wait...they can bill me at my new tx address...but they wont accept the 3 bills proving that i've moved??? All they're doing is stalling on closing my account so they can rack up the charges even more.
I have spoken with honestly 8 different women in the past 2 months trying to get this sorted out, they all have been very very rude and increadibily unprofessional. This is honestly the most crooked company i have ever come accross. I STRONGLY RECOMEND THAT YOU STAY AWAY from this company. I will be filing a law suit against them in the near future as well.
Cd
texas, Texas
U.S.A.
Again...all of which had my new address in TX on it. Apparently none of those were good enough for them to prove that i had moved! They were even sending me bills at my new tx address trying to say that i owed them money. So wait...they can bill me at my new tx address...but they wont accept the 3 bills proving that i've moved??? All they're doing is stalling on closing my account so they can rack up the charges even more.
I have spoken with honestly 8 different women in the past 2 months trying to get this sorted out, they all have been very very rude and increadibily unprofessional. This is honestly the most crooked company i have ever come accross. I STRONGLY RECOMEND THAT YOU STAY AWAY from this company. I will be filing a law suit against them in the near future as well.
Cd
texas, Texas
U.S.A.
1 Updates & Rebuttals
slc113411
Middletown,Ohio,
USA
Similar story in Middletown OH
#2Consumer Comment
Sun, June 06, 2010
Hello there,
I have found myself in a similar situation with the Ladies Premier Fitness in Middletown OH. My sister and I were led to believe the following by an employee named Autumn:
* Our contract was for 12 months.
* We were both on one spousal contract and we therefore received a discounted membership rate.
* We could CALL AND CANCEL our contract during the next three days and it would not be activated.
Instead, Autumn signed us up for 36 months, we were on two separate contracts and now owe them two separate cancellation fees of more than $800 a piece, and we found out our memberships were NOT cancelled after we called and were told by the employee over the phone that "everything was taken care of."
At this time we have enlisted the help of an attorney and we are looking into filing a class action lawsuit against Premier Fitness because their employees (in the case of my sister and I) are guilty of misrepresenting the contract given to us. We have also written into the Middletown Journal to forewarn potential customers about this 'business'; in addition we have written a letter to the Mayor in an effort to make him aware of these unethical business practices. We are considering taking our story to local news stations.
Would you be interesting in joining forces against this company? Were you able to resolve any of your issues with this business? Any response would be most appreciated!
