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  • Report:  #1461998

Complaint Review: Premierpups.com - Johnstown Ohio

Reported By:
Laura - Morocco, Indiana , United States
Submitted:
Updated:

Premierpups.com
13326 Miller Road Johnstown, Ohio, United States
Phone:
704-809-3074
Web:
Premierpups.com.
Categories:
Tell us has your experience with this business or person been good? What's this?

My daughters dad purchased a puppy online and had to pay in full. ($1900). When he surprised her with the news and the picoof the puppy you could tell the picture was fake. I contacted them about coming to see the puppy and was denied that request. I asked for pictures of the puppy and if it’s living conditions and was also ended that request. The man told me they were in business for over 18 years and that was a flat out lie. I did my research and they had been in business under a year and previously used another name. 

They sell over 20 breeds of dogs and had well o er 150 plus dogs for immediate sale. Huge red flag!  The man was rude and refused any requests so I asked for a refund and it was denied. i advised him I would dispute the credit card transaction and all of a sudden I had a woman calling me repeatedly trying to convince me they were a legitimate business yet I was denied seeing the puppy. 

I did more research and Ohio has the worst puppy mill rate. They have laws in place which removed all complaints and to get any information you have to file a Freedom of Information Act request, which is time consuming to get a response. The matter is being disputed in court. 

BEWARE !



2 Updates & Rebuttals

Laura

Morocco,
Indiana,
United States
Buyer Beware ! Copy of refund for credit card was fake !

#2Author of original report

Sun, September 23, 2018

The broker fir the puppy mill, Mike, agreed to refund the money and even sent me a copy of the transaction via text. It’s been a week and no credit has show up on the credit card and the credit card company said nothing is coming through.  They LIED again !   Looks like this hasn’t been resolved and we will be disputing the transaction and if need be filing in small claims court even if it means a trip or two to Ohio.   


Laura

Morocco,
Indiana,
United States
Business refunded the money

#3Author of original report

Sun, September 23, 2018

After a conversation with Mike from Premierpups.com we finally came to an agreemen.  He credited the credit card for the purchase price of the puppy in exchange for me retracting my complaint 

 

 

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