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  • Report:  #1126675

Complaint Review: Premium Media Design - Internet

Reported By:
RT_NFLA - North, Florida,
Submitted:
Updated:

Premium Media Design
Internet, USA
Web:
www.premiummediadesign.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I purchased a Microsoft Office 2010 download. Received the download with key and instructions promptly. However when attempting to activate with Microsoft I was told that it was an invalid product. I attempted to call their customer service number numerous times and received a recording that they were assisting other customers and to leave a message. Left message-no reply.

I sent an email. No reply. I attempted to use their live chat but a message popped up that no one was available to chat and to send an email. I paid with PayPal and filed a complaint with them. After PayPal's investigation they sided with me and told me I would receive a refund in several business days. I am waiting to see if the refund clears.



1 Updates & Rebuttals

Ann

California,
refunded?

#2Consumer Comment

Fri, May 23, 2014

were you able to receive a refund thr paypal??

 

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