- Report: #1472199
Complaint Review: PremiuSmart -
-
Author Not Confirmed
Why?
PremiuSmart
United States
Web:
https://premiusmart.freshdesk.com/helpdesk/tickets/10228
Categories:
Business Rating:
(0)
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PremiuSmart Sent me an item I did not order.
-- On Thu, 1/24/19, PremiuSmart <[email protected]> wrote:
> From: PremiuSmart <[email protected]>
> Subject: Re: Re: Re: Re: Re: A shipment from order #15822 is on the way
> To: [email protected]
> Date: Thursday, January 24, 2019, 10:09 PM
>
>
> Hi inil swann,
>
> Ticket: https://premiusmart.freshdesk.com/helpdesk/tickets/10228
>
>
> That's impossible.
>
>
> Return them back,i will refund.
>
>
>
>
>
>
> On
> Fri, 25 Jan at 11:47 AM
> , inil
> swann <[email protected]> wrote:
> Since it is only 27 dollars then give it
> back as it is not what I ordered
>
>
> On Thursday, January 24, 2019, 6:43 PM, PremiuSmart
> <[email protected]> wrote:
>
>
>
> Hi inil swann,
>
> Ticket: https://premiusmart.freshdesk.com/helpdesk/tickets/10228
>
>
>
> It's only 27 dollars, you got what you
> paid.
>
>
> This wig is worth
> that money
>
On
> Fri, 25 Jan at 10:38 AM
> , inil
> swann <[email protected]> wrote:
> Because you sent me a wig that I did not
> order. I should not have to pay for something that I did
> not order.
>
> How would you feel if someone did that to you?
>
>
> On Thursday, January 24, 2019, 6:31 PM, PremiuSmart
> <[email protected]> wrote:
>
>
>
> Hi inil swann,
>
> Ticket: https://premiusmart.freshdesk.com/helpdesk/tickets/10228
>
>
>
> Why not accept my partial refund?
>
i inil swann,
Ticket: https://premiusmart.freshdesk.com/helpdesk/tickets/10228
Why not accept my partial refund?
On Fri, 25 Jan at 3:06 AM , inil swann <[email protected]> wrote:
No, No, No, you pay for the postage. The postage will be approximaely $40.00. This is more than the wig cost. I did not order this wig. You should have told me that the wig was not in stock before you sent it. Please, Please, Please, pay for this wig to be returned and give me my money back.
This is wrong for you to do me like this !!!!!
--------------------------------------------
On Tue, 1/22/19, PremiuSmart <[email protected]> wrote:
Subject: Re: Re: Re: Re: A shipment from order #15822 is on the way
To: [email protected]
Date: Tuesday, January 22, 2019, 6:48 PM
Hi inil swann,
Ticket:
https://premiusmart.freshdesk.com/helpdesk/tickets/10195
No
problem. Please return the item to the following
address:
NO
shipping label
Guifang
Li
715#
Yang zi jiang Road
Yangzhou
City, Jiangsu 225000
China
Phone:
+86 17306261169
Please
email us the item tracking info including the item tracking
number.
The
item must be unused and the tags remain intact. Refund will
be given through customer's original payment method
within 7 working days after the item is received in the
warehouse.
Thank
you,
Premiusmart Support
On
Wed, 23 Jan at 10:47 AM
, inil
swann <[email protected]> wrote:
Hello, I am sorry, I cannot do
anything with this hair, I cannot use this hair for
anything. I do not want the hair, it is horrible. Please,
please just take the hair back and give me my credit refund.
PLEASE!!!!
-------------------------------------------
On Tue, 1/22/19, PremiuSmart
<[email protected]> wrote:
Subject: Re: Re: Re: A shipment from order
#15822 is on the way
To: [email protected]
Date: Tuesday, January 22, 2019, 6:41 PM
Hi inil swann,
Ticket:
https://premiusmart.freshdesk.com/helpdesk/tickets/10135
How about 20%?
On
Tue, 22 Jan at 1:32 PM
,
inil
swann <[email protected]>
wrote:
No this is not what I
want and
ordered. I will return it to you
and you give me full credit
please. Thank
kindly
On Monday, January 21, 2019, 8:04 PM,
PremiuSmart
<[email protected]>
wrote:
Hi inil swann,
Ticket:
https://premiusmart.freshdesk.com/helpdesk/tickets/10135
The real object has some differences with the
ad.
How about a partial refund of 10% as
compensation, and
you keep the hair?
Thank you
Frank
Premiusmart Support.
On
Sun, 20 Jan at 3:50 AM
, inil
swann
<[email protected]> wrote:
The one I ordered was a wavy, not
near as
much hair as this, it looks nothing like this.
--------------------------------------------
On Thu, 1/17/19, PremiuSmart
<[email protected]> wrote:
Subject: Re: Re: A shipment from order
#15822
is on the way
To:
[email protected]
Date: Thursday, January
17, 2019, 6:59 PM
Hi inil swann,
Ticket:
https://premiusmart.freshdesk.com/helpdesk/tickets/10098
I am
sorry
for it.
Can you give me some
pictures so that i can see what
happened?
Thank you
Frank
Premiusmart Support.
On
Fri, 18 Jan at 6:09 AM
, inil
swann <[email protected]>
wrote:
Hello, I received the
order and it
is not like the
picture on
your website. I would like
to
return the
wig for a
full refund. Again, this wig is not
like
the picture.
--------------------------------------------
On Fri, 1/4/19, PremiuWigs.com
<[email protected]> wrote:
Subject: A shipment
from
order #15822 is on
the way
To:
[email protected]
Date: Friday, January
4, 2019, 2:14 AM
Your order is on
the
way
