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  • Report:  #1153969

Complaint Review: Presbyterian Emergency - NEW YORK New York

Reported By:
Linda - NEW YORK , New York,
Submitted:
Updated:

Presbyterian Emergency
449 E 68th St # Ds9, New York, NY 1006 NEW YORK, 10021 New York, USA
Phone:
3472419803
Web:
228 EAST 116 STREET
Tell us has your experience with this business or person been good? What's this?

ELIZABETH DIAZ SAROSI, THE SOCIAL WORKER FROM MY SON'S SCHOOL CALLED ME ON JUNE 10, TELLING ME THAT MY SON IS DEPRESED AND HE HAS SUICIDAL THOUGHTS, I HAVE TO PICK HIM UP AND TAKE HIM TO AN EMERGENCY ROOM AT PRESBITERIAN. HE IS IN 5TH GRADE 10 YRS OLD. APARENTLY HE GOT A DISCUSSION WITH A TEACHER (THAT IS PREGNED AND SENCITIVE) AND HE SAID " I RATHER TO KILL MY SELF" AS ANSWER, SHE WANTED HIM TO DO SOMETHING IN THE MOMENT.

I WENT TO PRESBITERIAN EMERGENCY AND THEY EVELLUATED HIM, EVALUATION SAID HE IS A JUST A HAPPY KID, THAT CAN NOT EXPRESS HIS FEELINGS IN A PROPER WAY, HE WOULD BE BENEFICIAL WITH A FAMILY THERAPY THAT HELP HIM TO COMUNICATE HIS FEELINGS IN A BETTER WAY WHEN HE FEELS MAD OR UPSET AND THEY PROVIDE ME WITH SOME PLACES WHERE WE CAN GO AS FAMILY.

HE FEEL THE SCHOOL NEVER ACEPTED  HIM AND ALL TEACHERS HAVE BEING MEAN WITH HIM (THE SCHOOL IS LOCATED IN UPPER EAST SIDE, PS 158, AND ITS FULL OF JEWISH FAMILIES, IM SINGLE MOM, SPANISH, I HAVE FELT A LOT OF DESCRIMINATION ALL THE TIME DUE TO MY RACE AND HE SENCE IT TOO)

APARENTLY THIS SOCIAL WORKER, DIDNT BELIVE ABOUT THE DOCTOR REPORT, I SENT HER A COPY OF THE LETER OF THE EVALUATION ALLOWING HIM TO GO BACK TO SCHOOL INMEDIATELY, HE HAVE BEING EVALUATED, SHE REALLY THOUGHT MY SON CAN KILL HIMSELF. SHE CALLED THE HOSPITAL, AND THE PSYCHIATRIST TOLD HER EXACTLY THE INFORMATION THE HOSPITAL GAVE ME, THE SOCIAL WORKER EVEN SEND ME A EMAIL WITH EXACTLY ALL THE INFORMATION THE HOSPITAL PROVIDED ME. I DONT UNDERSTAND WHY THE HOSPITAL BROKE THE CONFIDENTIALITY IN MY CASE, SOCIAL WORKER EVEN GAVE ME THE LINK OF THE EXACTLY PROGRAMS HOSPITAL SUGESTED ME, WHEN THEY DONT SUPOUST TO GIVE ANY INFORMATION TO ANYBODY. I FEEL BETRAYED, USED BY THE HOSPITAL. THE DOCTOR THAT GAVE THIS INFORMATION IS SHARON HIRD, SHE IS THE PSYCHIATRIST EMERGENCY ATENDENT FOR PHYSIANS. 

I SPOKE WITH SOMEOONE IN THE HOSPITAL TO CUSTOMER SERVICES NAMED ALISHA GOAVIN, AND SHE DIDNT EVEN WANT ME TO TALK, SHE WAS RUDE, DEFENDING THE HOSPITAL, AND WHEN I TOLD HER ABOUT THE EMAIL AS PROFF THAT THE HOSPITAL REALLY GAVE EXACTLY THE INFORMATION THEY GAVE ME, SHE WANT ME TO SEND HER A FAX WITH THIS EMAIL, IM NOT SURE IF I SHOULD SEND HER MY PROFF... WHEN THEY SAID THEY DIDNT GIVE ANY INFORMATION TO THE SCHOOL. I CANT TRUST HER, SHE IS RUDE.

MY SON IS TRAUMATIZED DUE TO THE PROCESS WE HAVE TO GO THROUGH, HE EVEN GOT A POLICE OFFICER IN THE EMERGENCY ROOM NEXT TO HIM WATCHING HIM, LIKE HE IS OR WILL BE A CRIMINAL.

WAS SO HARD GOING THROUGHT THIS FOR NOTHING!

I JUST FEEL SO UPSET THE HOSPITAL GAVE THIS INFORAMTION, WHEN ITS SO PERSONAL AND PRIVATE, TO  THE SCHOOL, NEED AN ADVICE HERE OR IF WILL FIGHT FOR NOTHING WITH THIS PEOPLE.

 

LINDA

(((redacted)))



2 Updates & Rebuttals

Robert

Irvine,
California,
You may not be correct

#2Consumer Comment

Fri, July 18, 2014

 What you are talking about is HIPAA which is a regulation that anyone who deals with your personal medical information must follow.

But there are situations where a provider(such as the Hospital) is allowed to share your information.  In this case it appears as if you may have given permission by providing the school with the letter from the doctor which stated the recomended treatments and other information.  Also, it may be seen that the doctor at the school would need this information to provide care. 

It could be a case where based on the letter you gave the school they provided you with the same programs, because they knew about those programs and it was just a coincidence.

Now, I am not saying the release was right or wrong as there is really not enough information.  But if you are really concerned about it you can go to the US Department of Health and Human Services web site (hss.gov) and file a HIPAA violation complaint.


Desperate mom

NEW YORK ,
New York,
Emergency services in presbiterian hospital

#3Author of original report

Thu, June 12, 2014

I went to prsbyyerian emergency for my Kid evaluation and dr Hird  gave personal informatip. Of my son case to my sons school! They brooked confidentially and privacy in my case.

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