- Report: #1434311
Complaint Review: Presidental Van Lines - Daytona Beach Florida
Reported By:
Trisha -
Valley Center, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Presidental Van Lines
2239, 1910 S Ridgewood Ave, Daytona Beach, 32119 Florida, United States
Phone:
386) 333-1447
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Presidental Van Lines SCAM!! , Underestimate moving weight!!,, non consistent stories. Broker moving company who doesn't care about you once they have your deposit!!! Daytona Beach Florida
Presidential Van lines is a scam, they are quoted me $5200. For a Cross Country move from California to North Carolina. They promised the world when you give your deposit of $1500, I Spoke to Christian who said they will pack everything up and move it for you and even set it up in your new house, which seemed great considering we went though a detailed itemized list of all my items in my home over the phone, this was a big mistake!!, THEY Are only Brokers and call me up telling me that Cobra Van lines will be showing up on saturday to pick up my items. They show up 2 hours late , get to my house and give me a completely different story of how this works even though I signed a binding contract with Presdiental Van Lines. The movers who showed up said I can either chose to fit lthe truck by weight or by cubic feet And anything over what was discussed in weight or ft would be charged $. 050 cents per pound. How am I supposed to know this considering i ALREADY SIGNED A CONTRACT WITH A BINDING WEIGHT., They also said i would need to come up with 70 percent of the balance $ 3,788.10 today in cash , not he 50 percent that was previously discussed over the phone with Presidential Van lines. After calling them once the movers were there they said no they are not right its the 50 percent today and 50 percent upon delivery. OK, SO I Proceeded with the move. They Broke my vase right from the beginning and didn't help me pack any of my small items, luckily i had already packed most of them my self prior to them showing up 2 hours late. Then when i did ask for anything to be packed meaning needed a box, they said that it would be a extra charge for the box and that i WOULD HAVE TO PACK IT MY SELF... WHAT IS THE POINT OF PAYING THE EXTRA MOVING FEE TO HELP WITH PACKING IF THEY DONT LIVE UP TO WHAT THEY SAY. I Didn't use any of there boxes and still got charged for them. I Am completey upset with this process on top of it all my stuff is in storage and they are now saying i owe $8000 because I was over the estimated weight, We didnt even get to go to scale to see what the weight was.. THIS PLACE IS A SCAM DO NOT USE THEM AT ANY COST!!
