Mike
Brooklyn,#2UPDATE Employee
Thu, June 10, 2004
This gentleman signed up for PriceLeap.com services on Friday, May 28th of 2004, (Memorial Day weekend). He contacted us on the following Tuesday, stating that if his products are not live on our website by 4:00 Central time he did not want to use our service any longer, given such an unusual and unreasonable request, we contacted him to see if there was any misunderstandings and to clear them up. He would not hear a thing; it was either his way or the highway, we did everything in our power to try and explain, accommodate, and please him, but regardless he did not want to hear it. He admits to knowing the time it takes to list a merchant's website (3-5 days under normal circumstances), and that he knew we were closed for the holidays, however he wanted his products up by 4:00 that day or cancel our services, after speaking with him and letting him know that we could not list a site in under a days time he asked that we cancel his contract, and so we did.