Kari
Waukesha,#2Consumer Suggestion
Tue, March 02, 2004
I have used priceline for the last 3 years and have loved every time. The rates I get are out-of-this-world and makes up for any negativities. I have gone to Hollywood for the last three years and got the same hotel for $41 a night. It was a beautiful room with a fridge, two double beds, cathedtral ceilings, breakfast, etc. The back of the hotel room door said the cost of the room was $135! I saved almost $100. There is no reaon to not understand the process. IF you are entering in your credit card information to simply compare prices, you are in the wrong place. Priceline is perfect for people who know what they are doing and exactly where they want to go and when. I am going to Cali again at the end of the month and have used Priceline for three different hotels that I will be staying at. The deals are amazing. Don't complain about something that is your own fault. If you don't read the small print (which really isn't the problem with pricelin, there is no small print...IT CLEARLY STATES BY CLICKING BELOW YOUR CREDIT CARD WILL BE CHARGED IF YOUR OFFER IS ACCEPTED. DO YOU AGREE TO THE TERMS?) Don't tell me Priceline is a scam if you read that and agreed to it. For those of you out there looking for info. on Priceline before using it, don't read these negative comments. Priceline is the best thing available to travel. Heck, you can even email me if you have questions! [email protected]. Yeah, so you can't get out of the deal once you are in, but plan more carefully. Last year I bid on 9 nights in Hollywood, got my bid, and when the time came, I realized I had to leave 2 days earlier because i was flying standby and the flights were full...OH Well, so I was out 2 nights of a hotel stay...that is my own fault and I KNEW NOT to try and get my money back. If you can't handle it, go to a travel angeny or book directly.
Bruce
Phoenix,#3Consumer Comment
Mon, January 26, 2004
I agree with Desiree's response above. You have to initial that you have read and understand the conditions, namely that you are submitting a bid and when it is accepted, you will be charged immediately for a non refundable ticket. Lesson learned: when you give your credit card information and start agreeing to terms and conditions, READ WHAT YOU ARE AGREEING TO. You are prompted more than once that you are going to be charged. Once you are giving out your credit card information, three letters are important: RTS (Read The Screen).
Desiree
Springfiled,#4Consumer Comment
Tue, December 09, 2003
Purchasing tickets on priceline while "only browsing" It is absolutely impossible to have a purchase take place if you are only browsing. First of all, priceline does not allow "comparison shopping". It is not a travel website similar to Expedia or Travelocity. It is a bid for travel site, and being such, you are required to READ the information BEFORE bidding and ENTERING YOUR CREDIT CARD DATA. They also give you several opportunities to withdraw your bid by simply not continuing the process. Finally, before you actually submit your bid, the link says "Buy my hotel room, or airline tickets or rental car... or whatever it is you are bidding for. At that point, you are at the point of no return. If your bid is accepted, you can't change your mind. Also, you are notified ON SCREEN, when the process is completed. Quite frankly, I've never comparison shopped by giving someone my credit card information. I've used Priceline for 4 years and have NEVER had a problem with their service. There have been a couple of times when I've purchased a hotel and then my plans changed and I was unable to use them, but that was MY LOSS. I agreed to this when I chose use their service and didn't spend the extra $5 on travel insurance in case my plans needed to change.