Susie H.
Dallas,#2UPDATE Employee
Mon, December 17, 2007
Harold, I want to apologize in advance. We're fanatical about customer service and support. I'm surprised we could not resolve this issue directly at out toll-free number (866)789-0369. All our customers have toll-free access to friendly, helpful Customer Service professionals available 24 hours a day, 7 days a week, 365 days a year. Please call us. All customers get 2 free Software CDs of their choice with a no obligation, 25-day test-drive of our Software Library Club. The only cost at that point is $2.96 for shipping and processing. Regards, Customer Support