- Report: #1345648
Complaint Review: Prize Candle - Internet
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Author Confirmed
Why?
Prize Candle
Internet, USA
Web:
prize candle.com
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Prize Candle They took my money for 4 candles I ordered on Dec 9, 2016. No candles arrived and I'm unable to contact them. All emails returned. Santa Monica California
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On December 9, 2016 I placed an order with Prize Candle for 4 candles under their 9th day of Christmas 4 for $32 promotion, promo code: JOY. I received a confirmation number and told I would receive an email with a tracking link once my order ships. The money was then taken from my account by them. On December 19, 2016 I sent an email to them asking for any information. On December 20, 2016 I received an email stating that my email has been delayed. The server did not accept the request to connect. I have since sent 3 more emails. 2 were returned stating the same, temporary failure, and the others had been marked as a, permanent failure.
