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  • Report:  #1341346

Complaint Review: Profix Jewelry - Palm Desert California

Reported By:
Wronged - Miami, Florida, USA
Submitted:
Updated:

Profix Jewelry
78206 Varner Road Ste F. Palm Desert, CA 92211 Palm Desert, 92211 California, USA
Phone:
(855) 967-4653
Web:
http://www.profixjewelryandwatchrepair.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I took in 3 diamond rings to have diamonds replaced.  They were white gold rings, I am  certain of that.  When I picked them up, they were gold.  I never asked to have this done. These were my mom's and she only owned white gold- in all her jewels.  Well, the owner started yelling profanities- heavy on the f word, and called a me f---- crazy b****, etc... Told me I was nuts and insane and that the rings were gold when I brought them in.  He then got out my last ring I had left and chose to drop it onto the metal bowl, rather than put it in my hand! (by the way, this ring was also now gold now too) He blew a gasket when I mentioned that! 

I have never been talked to  like that by anyone.  Ever.  I am an older woman and I do not appreciate the things he called me. I have been very upset by the whole thing. 



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