Matt Jackson
Malvern,#2UPDATE Employee
Wed, July 18, 2012
Calvin,
Im sorry to hear youve had a bad experience with us. We work hard to ensure that doesnt happen. We take quality serious and use very strict quality control measures. As a result, our sales team is extensively monitored to ensure every order is valid and legitimate.
Our trial subscriptions are free with the right of cancellation. Many find the newsletters help them do their jobs better. We understand theyre not for everyone though, and if thats the case, we ask you to write cancel on the invoice and drop it in the mail, no questions asked.
Im more than happy to talk to you directly by either email or phone. If youd like, I can look into this and see if I can help. Contact me with your name, company, address, and the name of the publication. Again I apologize for your experience. Feel free to reach out to me at any point in the future if I can be helpful.
Matt Jackson
Customer Service Manager
Progressive Business Publications
610-695-8600 ext 236
[email protected]