Complaint Review: PROGRESSIVE INSURANCE - Mayfield Village Ohio

 This company does things with evil intent. In 2010 I got hurt badly, the guy had no insurance. We notified progressive on time. We had to go to court against the tortfeasor. I won a judgement against the tortfeasor. We gave them proof that the tortfeasor had no insurance which triggered my UM/UIM. All this time no investigation, no depositions. The driver whose car I was into did not have insurance, but her insurance said that at the time of accident she was covered so they tendered their share, and progressive told us that they could not pay until Dairyland paid their share. Right after we got that settlement we presented progressive with that and the judgement against the tortfeasor. At this point i received a lot of treatment for my shoulder, i was told that i would need a replacement right away. I was 38 years old. We try to negotiate with them but they refused. Their adjusters never showed up to meetings that agreed to. At some point they sent an investigator to the woman whose insurance paid a portion of my UM/UIM. Even that investigator questioned their motives, because if dairyland paid why was he there to investigate something that was already settled. In Connecticut the law says that you cannot file anything against your own insurance until you are done with all other companies and that there are no other insurances out there. The point is progressive told us to deal with the other company first and then they would pay their part. That was the worst decision, believing these crooks. One of the adjusters called and told me that they will pay me if i get rid of my attorney, so I did. Two days later i received a letter stating that the statute of limitations had expired, therefore they were not responsible for anything and that if i have a problem i would need to call insurance commissioner and their department. So i rehire my attorney, then he filed the lawsuit. Since the lawsuit was filed they are using everything in order to stall. As usual they hire this law firm Deluca to fight us every step of the way. When i am suffering, my shoulder is no good. I am still in a lot of pain. I will have to go back and redo this replacement. I can't even buy my daughter lunch at school. I can't reach for a coffee at dunkin donuts. There are a lot of things that have change in my life because of this company. They are doing it on purpose. Even their own representative ** thought this was wrong. This is a breach of contract and they have been doing it to a lot of people. In the process families are being destroyed. They have destroyed me in so many ways. Now in their last motion they are saying that i was not covered and they compare me to a dog, but i was less valuable than the dog because they said that they would pay a thousand dollars for the dog. This is not right nor fair so I am asking for help. They love to take my money, plus they had to reimburse me for so many months because after the car was gone, they were still charging me. It was a fight to get some of that money back. Now i am hurt and i had coverage but i have to suffer. I can't pay my copays. I have to pick and choose which medicine is more appropriate, all this is cause by progressive insurance. Steven