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  • Report:  #22020

Complaint Review: Progressive - BR Louisiana

Reported By:
- BR, LA,
Submitted:
Updated:

Progressive
progressive.com BR, Louisiana, U.S.A.
Web:
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Categories:
Tell us has your experience with this business or person been good? What's this?
I have been a customer of Progressive for several years now. Last year I did not get into any accidents or receive any tickets. I was excited that with the turn of the year a few points would be dropped from my driving record and consequently my insurance should have gone down. When I got the bill, my insurance had actually gone up $400.

A representative from Progressive informed me that this was due to a flucuating percentage based on the number of accidents they were required to pay out. Again, another year has passed and my insurance has gone up again even though I am losing points on my driving record. Progressive says this is a flucuation that all their customers experience.

Funny, the flucuation I have experienced only deals with increases, I have yet to see any decreases in costs. Over the next few days I will find some other agency to represent me. I don't understand how Progressive expects people to budget for car insurance if increases in costs are not relative to the specific insured driver.

Stephanie

BR, Louisiana


2 Updates & Rebuttals

Dr

Columbus,
Ohio,
U.S.A.
If you don't like the rates move to another state

#2Consumer Suggestion

Fri, September 19, 2003

If you are in Louisianna and you have car insurance consider yourself lucky. Progressive is probably raising rates because they are one of the few companies still writing in Louisianna. Many larger national companies do not even write auto or hom policies at all at ANY rate in some states (like LA, NJ, NM) because the regulatory or legal environments are so unfavorable to the insurance companies or downright unfair. In some states the insurance department, commisioner or even much of the state government are downright corrupt. It's just a matter of supply and demand. If few companies are left writing in LA and Progressive has no one to compete with, who's to stop them from raising rates? Heck they probably need the extra money to cover the extra risks of what the ins. dept. and corrupt government are doing. So if you don't like your rates, elect people with integrity to state govt! Or if your vote /clout doesn't carry enough weight to change things quickly, just MOVE to another state! One that has its act together.


Heather

cleveland,
Ohio,
U.S.A.
Check the Industry

#3UPDATE Employee

Thu, January 09, 2003

Over the past two years Progressive has been forced to raise rates. This however is happening across the industry. Progressive was one of the first to react. Many of the top insurance companies, especially those who also deal with homeowners took large hits these past view years . In case you weren't aware insurance companies make their profit in part through premiums, but a large part comes from investments. Remember September 11 and the resulting stock market crash? Insurance companies were affected by this too. It amazes me sometimes how auto insurance companies are able to turn a profit. We are operating in a lawsuit happy environment. Some people think that a minor fender bender is like winning the lottery. I have often been privy to stories of claims in which I could have kicked the car and done more damage and the passenger now has an attorney for their "injury". I myself was recently involved in an accident and shortly after recieved letters from chiropracters trying to convince me that I must be injured. My final comment is this....Shop around-You may find a better rate, but beware don't get into any accidents or submit too many claims because a lot of companies will cancel YOU!

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