- Report: #116954
Complaint Review: PromaxisRX HAMPSHIRE LAB - Minneapolis Minnesota
-
Author Not Confirmed
Why?
PromaxisRX HAMPSHIRE LAB
4832 Park Glen Road Minneapolis, 55416 Minnesota, U.S.A.
Phone:
800-279-5517
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PromaxisRX HAMPSHIRE LAB Ripoff Product Did not work as thay say. Will not honer there refund guaranteed. Minneapolis, Minnesota
Hampshire Lab. Products did not work for me. I have not got a responce on refund.
David
Anaheim, California
U.S.A.
David
Anaheim, California
U.S.A.
2 Updates & Rebuttals
Mike
Minneapolis,Minnesota,
United States of America
Return Policy
#2UPDATE Employee
Wed, December 21, 2011
Below is the formal Return Policy of Hampshire Labs.
100% Satisfaction Guarantee
All products are 100% guaranteed. Period. Refunds of the purchase price, excluding freight, may be requested up to 120 days from the invoice date.
No need to get an authorization number. Just send your unused product to:
4828 Park Glen Road
Minneapolis, MN 55416
Include a note telling us how we should process the return.
We have no way to contact this person directly to resolve his complaint from 2004 and request that Mr. David from Anaheim contact me directly at 800-279-5517 ext. 171. If he is willing to provide me with his name, I will look into the issue further and determine if he made a purchase from our company around that timeframe. If he did and indeed returned the empty containers or unused product within 120 days requesting a refund, as stated in the retun policy (above), we will promptly issue a full refund.
As you can see, we have a very generous return policy. We strive to provide quality products and superior customer service to each customer without exception and we look forward to satisfying this issue for David.
Mad As Hell Bill
Rescue,California,
U.S.A.
Recovering Your Money
#3Consumer Suggestion
Mon, January 12, 2009
David, If you used a credit card to order your product, contact the Dispute Resolution section as soon as possible and tell them your situation. They will investigate and then reverse the charges if your complaint is valid. Tell them about Hampshire Labs promised money back guarantee. William Hardy
