- Report: #33895
Complaint Review: PromoSoft Secure Store Re: PC Doctor on call - Internet
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PromoSoft Secure Store Re: PC Doctor on call
[email protected] Internet, U.S.A.
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PromoSoft Secure Store, Re: PC Doctor on call ripoff ripoff abused & mistreated ripoff business from hell Internet
Hello, Looks like I'm another pc health repair victim. I didn't know untill it was too late that these people are just scam artists. Really pisses me off !! I paid these thieves $119.95 for a years subscription and got nothing but useless desktop icons that do nothing but create a error report for windows to check out. I am not finished with these thieves. This time they screwed the wrong person. This person that is ultimately responsible for this scam will pay the piper. I hope he reads this !!
Matthew
elyria, Ohio
Matthew
elyria, Ohio
1 Updates & Rebuttals
Michael
Eastbourne,Europe,
PromoSoft Secure Store - Grossly inaccurate statement from Matthew of Elyia, Ohio
#2REBUTTAL Owner of company
Fri, November 15, 2002
This is the content of our response email to Matthew of Elyia, Ohio with a 100% payment refund: Sir, Your recent posting on ripoffreport.com has been brought to our attention by our lawyers. This comes as a complete surprise considering we never received any communication from you so we had no idea that you were unhappy with the product. We advertise a 100% money back guarantee and had you made contact with us, rather than posting you grievance online, we would have honoured the guarantee immediately. However, I have today authorised a full refund which has been credited back to your MasterCard. Our company is PC Doctor OnCall Ltd (registered in the United Kingdom). Your comment that we abused and mistreated you is grossly inaccurate. Do not confuse us with John Bryson of the Florida corporation with the same name! We have nothing to do with that person apart from the fact that the charlatan still owes us a large sum of money!!! He also advertised a 100% no quibble guarantee but never stood by that statement and deliberately withheld refunds from hundreds of dissatisfied customers. Bryson also operates as Sonbry Marketing International - Michael Braid Managing Director PC Doctor OnCall Ltd PS. I guess it's too much to ask for a written apology on ripoffreport.com?
