- Report: #917809
Complaint Review: Protection One Security - Internet Internet
Reported By:
laluna -
miami, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Protection One Security
7255 NW 19th St # F, Miami, FL 33126 Internet, Internet, United States of America
Phone:
866.687.3237
Web:
http://www.protection1.com/ppc/digital-wireless-1.aspx?medium=cpc&engine=google&campaign=Additional%
Categories:
Business Rating:
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Protection One Security Did not cancel contract, continued to charge me for 5 years! Internet
I was a customer since 2006 and have tried to cancel several times over the last couple of years but they continued to renew my contract. I began with the services in 2006 and moved out of my townhouse 6 months later. Up until January 2012, I was STILL being charged $30.00 every month for a service I no longer used, for 5 years! I couldn't believe that the company did not cancel me right away when I requested and that they would not refund me back my money for all these years. When I called, they stated that they had "no records of cancellation requests". I am apauled that they can just get away with this, and I feel I have been ripped off by this company, trapping me into contracts and not even refunding me for services I did not use. I haven't lived in that house since 2006. They finally cancelled my contract over the phone but what about all the money I have lost??? Please consider my account. I want a refund for the money I lost because this is just not fair and I want to report this on the internet.
Rebecca Abdo
Account #: 32728966
For the townhouse 21416 SW 85 court, Miami, FL 33189.
Rebecca Abdo
Account #: 32728966
For the townhouse 21416 SW 85 court, Miami, FL 33189.
