- Report: #376175
Complaint Review: Protection One - Albuquerque New Mexico
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Author Confirmed
Why?
Protection One
3351 Candelaria Rd NE, Suite E Albuquerque, 87107 New Mexico, U.S.A.
Phone:
800-Get-Help
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Protection One Security Be very careful with home alarm company "Protection One Security" Albuquerque New Mexico
Protection One Security has a 2 year contract that is written to make you think it's for 2 years, but if you don't cancel on your 2 year anniversary, or in my case they lost my cancellation request, Protection One Security will automatically renew contract continually in 1 year intervals.
After 6 months of paying extra monthly payments (2 1/2 years total) and calling continuously I stopped paying and they turned me over to collections. 6 more months of dealing with collection companies (refusing to pay what I don't owe) they started reporting unpaid collection account to credit agencies.
This all took place between 2001-2003. It is now 5 years later and they are still reporting it to credit bureaus (Equifax, TransUnion and Experian) every month.
I am sure other companies use this strategy also (alarm, gym, etc.) but Protection One Security is the one that screwed me and continues to do so.
Brett c
Phoenix, Arizona
U.S.A.
After 6 months of paying extra monthly payments (2 1/2 years total) and calling continuously I stopped paying and they turned me over to collections. 6 more months of dealing with collection companies (refusing to pay what I don't owe) they started reporting unpaid collection account to credit agencies.
This all took place between 2001-2003. It is now 5 years later and they are still reporting it to credit bureaus (Equifax, TransUnion and Experian) every month.
I am sure other companies use this strategy also (alarm, gym, etc.) but Protection One Security is the one that screwed me and continues to do so.
Brett c
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Stephanie
Wichita,Kansas,
U.S.A.
Dear Brett
#2UPDATE Employee
Wed, October 01, 2008
Dear Brett, I am sorry to hear of your unfortunate experience. Please contact me to discuss your concerns. I look forward to hearing back from you. Respectfully, Stephanie Winkler Executive Customer Relations Toll: 877-835-3338 Email:[email protected]
