- Report: #792188
Complaint Review: Protection One - Phoenix Arizona
Reported By:
Jon -
Avondale, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Protection One
11226 N 23rd Ave Ste 103 Phoenix, 85029-4830 Arizona, United States of America
Phone:
866.585.0566
Web:
http://www.protection1.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Protection One Protection One Alarm Monitoring, Inc. Overcharging and useless customer service Phoenix, Arizona
Cancelled eSecure service Jan 10 2011 and it is still currently being charged for service that we do not have. It is currently the end of Oct and this has not been resolved. Customer service calls are useless and no progress is made. I would not recommend this company to anyone.
Cancelling the contract you have to give them a written letter 30 days prior, so this company has time to bill you another cycle before they "officially" acknowledge your cancellation. They are using such devious tactics to charge more.
Cancelling the contract you have to give them a written letter 30 days prior, so this company has time to bill you another cycle before they "officially" acknowledge your cancellation. They are using such devious tactics to charge more.
