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  • Report:  #166937

Complaint Review: PROTECTIVE MARKETING ENTERPRISES - Dallas Texas

Reported By:
- Chandler, Texas,
Submitted:
Updated:

PROTECTIVE MARKETING ENTERPRISES
14651 N. Dallas Parkway #925 Dallas, 75254 Texas, U.S.A.
Phone:
866-529-8830
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
They represented themselves through a salesman as an insurance company, not a discount program. I specifically asked that question and was advised yes, insurance.

Due to my husband's health, we needed insurance and we did not have any insurance of any kind and we needed it desperately.

Well the only way to get it was through automatic bank draft, which I agreed to, but with the understanding that this was an actual insurance coverage, not a discount program.

The withdrawals came out of my account for the $199.95 and then also $24.95 plus a $10.00 admin fee for the RX side of the plan.

Well, then I received the information in the mail and guess what? It was not as it was portrayed to be. This was a discount program not an insurance program. I would have to pay for the doctor & hospital visits and procedures and they would reimburse me. And the RX part, well that was a joke also.

All of my husband's medications were not on the list, especially the one's that I would need financial help on and the ones that were on there, it would actually cost me more; since those medications I currently am able to get the generic brand and some of them are at or below $10.00, which was the least amount that it would cost me for each prescription.

This was in March or April of 2005 when this all started; it is now December of 2005 and I still don't have my monies refunded yet.

When I received the packet and it was not as it was presented to be, I called the next week to cancel my plan and was advised that I would be taken care of and was apologized for the inconvenience that they had casued me.

Well, then the next month, again they tried to take the monies out of my account for the plan and of course they were sent back for insufficient funds; which was correct, I only kept enough funds in the account for what I knew was going to be deducted each month from that account, i.e. light bill, phone bill, etc.

Well when that happened, I had NSF charges charged to my account and also did not have the funds to cover my expenses that I needed to cover for the month. It was a s****..


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