- Report: #585240
Complaint Review: ProudParents2005 Ebay seller - Pleasant Grove Utah
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Author Not Confirmed
Why?
ProudParents2005 Ebay seller
Pleasant Grove, 84062 Utah, United States of America
Phone:
1-877-343-2881
Web:
www.CricutMachine.com
Categories:
Business Rating:
(0)
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ProudParents2005 Ebay seller CricutMachine.com Returned defective product and have received no refund. $155 plus return shipping costs Pleasant Grove, Utah
Report Attachments
I purchased a video camera on Ebay from the seller ProudParents2005. The product was defective. I was told to fill out the warranty card and return the item for a refund in February 2010. It camera was mailed to them with a confirmation signature recieved, which I have.
This matter drug out beyond the Ebay resolution centers 45 day limit.
This seller has an ebay store that sells the cricut line of goods. Through it I found their online website listed above in Pleasant Grove, Utah.
If the possibility of a misunderstanding exists, I would like the opportunity to withdraw this entry. However, I have attempted to email these people more than once with no results. The financial loss was $155 plus return shipping.
2 Updates & Rebuttals
JodyK
twinsburg,Ohio,
United States of America
Proudparents2005
#2Consumer Comment
Tue, December 21, 2010
You are not alone. I too purchased this defective camera and sent it back per proudparents2005's terms I never got a refund or replacementeither. My financial loss is exactly as yours is 155 plus return shipping. I was also beyond the 45 days limit for ebay to help. I have emailed them over 20 times to try and get this resolved and they have ignored me. The last time I emailed them was 8/2010 with no response.
Chris
Manchester,Connecticut,
USA
contact information is much needed
#3Consumer Suggestion
Sat, December 11, 2010
use these following means of contact to solve your problem
FAX NUMBER: If you prefer to send a fax to the eBay CEO, here is his personal office fax number: 1-408-376-7414
EMAIL: [email protected] / [email protected] / [email protected]
BUSINESS/MAILING ADDRESS: John Donahoe, eBay CEO, 2145 Hamilton Avenue, San Jose, CA 95125
Scott Thompson, President PayPal
EMAIL: [email protected] / [email protected]
BUSINESS ADDRESS: Scott Thompson, President PayPal, 2211 N. First Street, San Jose, CA 95131
1-402-935-5187 (Brian, eBay problem solver)
1-408- 376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.
1-408-967-5033 (TOLL NUMBER) Michael Oldenburg, HE WANTS TO HEAR YOUR COMPLAINTS!
1-408-376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.
1-402-935-2239 (Toll Number -- Fraud Prevention Department)
1-402-935-2251 (Toll Number -- Manager, Resolutions Department)
start with these if you need more I will send you the entire company roster
~ Chris
