- Report: #34141
Complaint Review: Providian National Bank - Durham North Carolina
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Providian National Bank
www.providian.com Durham, North Carolina, U.S.A.
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Providian sold my card to another branch, slashed my limit and jacked the rate to 29% routed to INDIA every time Tilton New Hampshire
Had my Providian since college (2years). Paid more than the minimum, on time the entire period. On October 16th, I got a letter saying that my original card was cancelled on the 15th and to use the one enclosed. This card (eMerge) is still with Providian. I called to see where to make my payment (Due on the 22nd) and was routed to India! My line of credit was slashed to a pitiful 68 bucks! and my interest was jacked to 29.9%. I can't call and get any straight answers because I am being routed to INDIA every time. WHAT A WAY TO REWARD SOMEONE!
A.
Durham,, North Carolina
A.
Durham,, North Carolina
1 Updates & Rebuttals
Nicole
Barney,Georgia,
U.S.A.
Here is the Contact Information
#2Consumer Suggestion
Tue, December 17, 2002
Here is the contact info listed on the Providian Website. I am also a Providian cardholder but have been fortunate enough to have had no unpleasant experiences with them. Credit Cards General Customer Service Providian P.O. Box 660490 Dallas, TX 75266-9575 Phone: 1-800-647-8641 M - S 4:00 a.m. to 10:00 p.m. PST www.providianonline.com Good luck!
