- Report: #131214
Complaint Review: Providian - Tilton New Hampsire
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Author Confirmed
Why?
Providian
295 Main Street Tilton, 03276 New Hampsire, U.S.A.
Phone:
800-2800561
Web:
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Providian ripoff charged finance charges when bills were paid on time Tilton New Hampsire
For my last three billing cycles with Providian they decided to charge my account with a finance charge even though the account was paid in full and sent weeks ahead of the due date. When called thier representitives will beat around the bush. These people really don't know how to handle a customers complaint. I keep getting a circular argument with thier representitive about these finance charges. I wanted to know how they could have received and posted my check late when I sent it out two weeks or more early. I was told that I sent it late or that I was mistaking I did not sent it until after it was due etc,etc,etc. I do know when I send out a bill I write it down. I suggest to any one else with this problem to start sending thier payment by certified mail registered. This should at least give proof that your bill was posted late and Providian did not receive it late.
Leonardo
Eugene, Oregon
U.S.A.
Leonardo
Eugene, Oregon
U.S.A.
1 Updates & Rebuttals
Anne
Colman,South Dakota,
U.S.A.
Me too!
#2Consumer Comment
Tue, February 22, 2005
I posted this same complaint previously. I finally caught them red-handed, when the due date was a Saturday and my "late" payment was posted the next day. I called and pointed out there is no mail service on Sundays. This was years ago. They haven't changed, obviously!
