- Report: #217145
Complaint Review: ProWealthSolutions.com - Flower Mound Texas
-
Author Confirmed
Why?
ProWealthSolutions.com
3634 Long Prairie Rd Suite 108-113 Flower Mound, 75022 Texas, U.S.A.
Phone:
972-767-3769 ???
Web:
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Pro Wealth Solutions rip-off, evasive, unauthorised bank withdrawal, will not answer emails. 'ProWealthSolutions Flower Mound Texas *EDitor's Suggestions on how to get your money back into your bank account that was wrongfully taken from you!
To whom it may concern:
My name is Mrs Maureen
Thank you for the opportunity to let SOMEONE know what has happened to me in my connection with this company.
I have sent them several emails and received no reply.
I will enter copies of the emails sent, as I believe they will be more direct and say exactly what I would say here.
To be perfectly honest, I do not know whether the email address I used is correct, but it is the only one to be found, and I did search extensively.
As far as a phone number is concerned, there is none to be found anywhere on any of the sites with the name 'ProWealth Solutions.com'.
A phone number is included here simply because I surfed far enough through Google's pages when I was lucky enough to find your site, 'Rip-Off Report'.
Emails: Below line.
__________________________
----- Original Message -----
From: Maureen .......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 9:57
I am sorry if you have received this email more than once. I thought I might be able to get more information from clicking the optout button. This email address was all that was available so I have used it. So I apologise if multiple emails have come to you.
Mrs Maureen .......
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 9:36
Good Morning once again, as you can see I have already sent emails to you (below).
In reference to this matter, I attempted to phone you to talk to someone who could help me in this. I went to the 'White Pages' 'Yellow Pages' and several of your online promotions pages. There is no phone number to be found. I find this rather disconcerting to say the least.
I really am sorry if I am a bother to you but as I stated earlier, I am 68 years of age, and would like to get the matter settled as soon as possible as I am unable to afford to have 'unauthorised debits' taken from my account.
Mrs ...... (Maureen)
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 8:53
Subject: Re: Unauthorised bank direct debit!!
Good morning, I sincerely hope you have read the email which I sent to you yesterday (below). This morning I received a MEMBER UPDATE from you. I AM NOT A MEMBER, as mentioned below, I spoke to your people only a few days after joining, and my account has been cancelled and my money for that membership refunded to me.
I want you to refund the money that was taken from my account (unauthorised) on the 18th Oct '06.
I hope to hear from you soon please?
Mrs ......
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Thursday, 19 October 2006 9:26
Subject: Unauthorised bank direct debit!!
Hello, my name is Maureen (surname and address deleted)
A few months ago I became a member of Prowealthsolutions. I realised very soon, within days, that it was not the kind of programme I was looking for. I was researching affiliate programmes.
I withdrew and cancelled my subscription, which was refunded back into my bank account. All of this was very congenial and I was treated most courteously by your representatives. I even received two telephone calls from very pleasant young men. And my case was closed.
If you would like to phone me for more information, my number is (phone # deleted) Australia. Since I withdrew so long ago I do not have my login information but I am certain that you have it in your records.
Now, today, 19 October 2006, I see on my bank statement that you have taken out a direct debit of 34.95 USD being $47.08 AUD.
18 Oct 2006 DEBIT CARD PURCHASE PROWEALTHSOLUTIONS.COM 972-767-3769 US USD 34.95 47.08
The line above shows the line of the transaction by you from my bank statement for you to see. I have not purchased anything from you at all other than my original subscription.
You have no right or permission to withdraw ANYTHING from my bank account. I will contact my bank and notify them that there is to be no transactions other than a refund for the above amount of $34.95 USD. Which I am hoping will be done immediately.
I would like this amount reversed and refunded immediately please. I am a 68 year old age pensioner and cannot afford this kind of this to be happening to me.
I hope you stand by your very professional approach which is my picture of your company.
Thanking you in advance
Mrs Maureen ......
__________________________________
Thank you Rip-Off Report, I would like to think this report is not to trivial for your attention.
Maureen
Melbourne
Australia
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
My name is Mrs Maureen
Thank you for the opportunity to let SOMEONE know what has happened to me in my connection with this company.
I have sent them several emails and received no reply.
I will enter copies of the emails sent, as I believe they will be more direct and say exactly what I would say here.
To be perfectly honest, I do not know whether the email address I used is correct, but it is the only one to be found, and I did search extensively.
As far as a phone number is concerned, there is none to be found anywhere on any of the sites with the name 'ProWealth Solutions.com'.
A phone number is included here simply because I surfed far enough through Google's pages when I was lucky enough to find your site, 'Rip-Off Report'.
Emails: Below line.
__________________________
----- Original Message -----
From: Maureen .......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 9:57
I am sorry if you have received this email more than once. I thought I might be able to get more information from clicking the optout button. This email address was all that was available so I have used it. So I apologise if multiple emails have come to you.
Mrs Maureen .......
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 9:36
Good Morning once again, as you can see I have already sent emails to you (below).
In reference to this matter, I attempted to phone you to talk to someone who could help me in this. I went to the 'White Pages' 'Yellow Pages' and several of your online promotions pages. There is no phone number to be found. I find this rather disconcerting to say the least.
I really am sorry if I am a bother to you but as I stated earlier, I am 68 years of age, and would like to get the matter settled as soon as possible as I am unable to afford to have 'unauthorised debits' taken from my account.
Mrs ...... (Maureen)
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Friday, 20 October 2006 8:53
Subject: Re: Unauthorised bank direct debit!!
Good morning, I sincerely hope you have read the email which I sent to you yesterday (below). This morning I received a MEMBER UPDATE from you. I AM NOT A MEMBER, as mentioned below, I spoke to your people only a few days after joining, and my account has been cancelled and my money for that membership refunded to me.
I want you to refund the money that was taken from my account (unauthorised) on the 18th Oct '06.
I hope to hear from you soon please?
Mrs ......
----- Original Message -----
From: Maureen ......
To: ProWealthSolutions.com
Sent: Thursday, 19 October 2006 9:26
Subject: Unauthorised bank direct debit!!
Hello, my name is Maureen (surname and address deleted)
A few months ago I became a member of Prowealthsolutions. I realised very soon, within days, that it was not the kind of programme I was looking for. I was researching affiliate programmes.
I withdrew and cancelled my subscription, which was refunded back into my bank account. All of this was very congenial and I was treated most courteously by your representatives. I even received two telephone calls from very pleasant young men. And my case was closed.
If you would like to phone me for more information, my number is (phone # deleted) Australia. Since I withdrew so long ago I do not have my login information but I am certain that you have it in your records.
Now, today, 19 October 2006, I see on my bank statement that you have taken out a direct debit of 34.95 USD being $47.08 AUD.
18 Oct 2006 DEBIT CARD PURCHASE PROWEALTHSOLUTIONS.COM 972-767-3769 US USD 34.95 47.08
The line above shows the line of the transaction by you from my bank statement for you to see. I have not purchased anything from you at all other than my original subscription.
You have no right or permission to withdraw ANYTHING from my bank account. I will contact my bank and notify them that there is to be no transactions other than a refund for the above amount of $34.95 USD. Which I am hoping will be done immediately.
I would like this amount reversed and refunded immediately please. I am a 68 year old age pensioner and cannot afford this kind of this to be happening to me.
I hope you stand by your very professional approach which is my picture of your company.
Thanking you in advance
Mrs Maureen ......
__________________________________
Thank you Rip-Off Report, I would like to think this report is not to trivial for your attention.
Maureen
Melbourne
Australia
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
