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  • Report:  #1466718

Complaint Review: Prudential Insurance - philadelphia pa

Reported By:
fred - menomonee falls, United States
Submitted:
Updated:

Prudential Insurance
box 13480 philadelphia, 19176 pa, United States
Web:
www.prudential.com
Categories:
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I had Short Term Disability with Prudential through my employer, and have received benefits, due to kidney failure. I was no longer able to work. I also have a separate policy for Long Term Disability, also with Prudential.

 

After expiration of STD benefits, the LTD benefits were to take effect. The first month was a partial month, and I was to receive about 70%, but they only paid 47%. After several months of arguing, I finally got the missing 23% that Prudential wrongfully withheld. There was no apology for their ‘error’.

 

I was concerned what other possible ‘errors’ Prudential might have made, and discovered that, although the STD had continued through November 14, 2017, Prudential started LTD on November 2, 2017. Because I had STD income until November 14, Prudential would not pay LTD for that period.

 

However, because LTD started Nov 2 instead of Nov 14 (expiration of STD), Prudential claims that LTD ends Feb 1 instead of Feb 14, 2018 (15 months per contract). By starting earlier than required, they are terminating early, and ripping me off for about half a month of benefits.

 

I have argued this ‘error’ with Brenda Givens at Prudential for several months, but she will not change.

 

I wonder if there are any attorneys who specialize in this type of issue. I wonder if there is potential for class action; I suspect that this is an isolated case.

 

This is how Prudential Insurance treats the elderly and disabled.

 



1 Updates & Rebuttals

The Dog

United States
One Question.

#2Consumer Comment

Tue, November 06, 2018

 How can YOU prove YOU didn't cause this alleged damage? You have no VERIFIED condition report which was written when you dropped off the car. You stated you rented the car for ONLY a few days and you wanted to do it on the cheap.

Sometimes it is perfectly ok to do things on the cheap but when you are messing around with car rentals, doing on the cheap invites problems. Since you only had the car a few days, their collision waiver would have been very inexpensive and there would be no questions now! You should NEVER...EVER leave a rental car WITHOUT having them sign off on it. NEVER!

Bottom line is you cannot prove you didn't cause the damage. You have ZERO PROOF the damage was NOT there when you left it. You are responsible for the car UNTIL it is checked back in. Bingo...end of story!

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