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  • Report:  #1357673

Complaint Review: Public Moving And Storgage - thornton Illinois

Reported By:
Darcey - lacey, Washington, USA
Submitted:
Updated:

Public Moving And Storgage
17600 Williams Suite 1 thornton, 60476 Illinois, USA
Phone:
1-888-689-2823
Web:
http://public-moving.com/
Categories:
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 SHORT STORY

I ordered a moving company called Public Moving and Storage. It was the worst mistake of my life. I went through all the reviews on their webpage most of them were pretty good reviews. I called the company talked to a guy named Andrew. Andrew told me they were with the BBB which I now find out they are not.Nice guy, very pleasant to speak with. He told me he’d be with me every step of the way and that was the first of many lies that would come to follow. We set it up so that I would call when I was ready for delivery.

The pickup from the original destination was on Nov. 28th that would give me 30 days storage. I call on the 28th of Dec. it would give me 10 to 12 days for the delivery from VT to WA that way no storage was needed this was going to work out perfect or so I thought. The 1st call came on the 20th that the truck was on its way, no I didn’t call; I wasn’t ready didn’t have an address yet. 28th got a call truck was in town needed address to deliver. The company made me put it in to storage and wire them full payment.

When I got the address of the storage come to find out 5 days later that it wasn’t mine. I was told mine would ship out in a couple days from a warehouse in CT. over a month later and calls every day I still didn’t get my property.

 Asked the moving company to just bring my property to my brother’s house 5 miles away from original pick up address. I was so mad I figured if they lost it they would fight me on this, if they had it they would bring it back, it was closer than going across country and I would at least know I had my property even if I couldn’t put my hands on it.

7 days after that call my property was at my brother’s house. Now the property that was left in WA by the moving company was picked up the day after my property was delivered back to VT.

It’s funny how I’d call them begging them to bring me my property, they were unable to get a truck out to WA But the day after mine was delivered to VT they were in WA picking up the wrong stuff. They could have delivered mine to me; had they just told me we do finally have a truck going to WA.

They absolutely refused to deliver my property to me. This is the worst company, liars, deceitful, untrustworthy, no morals. I guess had I been the only one, I would give them the benefit of the doubt but I have about a dozen different stories just like mine in just the last few months working with this company.

basically this company sucks do not use them you will regret it !

 

 



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