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  • Report:  #1103620

Complaint Review: Public Storage in Queens Village NY - Queens Village New York

Reported By:
Ripped Off Customer - Jamaica, New York,
Submitted:
Updated:

Public Storage in Queens Village NY
220-02 Jamaica Ave, Queens Village, 11428 New York, USA
Phone:
1-347-815-9708
Web:
http://www.publicstorage.com/new+york/self-storage-queens+village-ny/11428-self-storage/1653
Categories:
Tell us has your experience with this business or person been good? What's this?

This particular storage facility is a dump.  Its dirty, they never clean the bathroom or sweep the floors.  There are roaches and rats moving from one storage container to the next.  They dont hire female workers its only men there.  They only use the mens bathroom and keep the female bathroom locked for themselves.  Women complain that they have to use the mens bathroom.  They discriminate against Black people who use the facility.  I was told that there is a Black Man who goes to the facility everyday to check on his stuff because they have a habit of sweeping garbage into his storage bin.  They put additional locks on his bin even though he is paid up when they close the faciltity and on time every single month.  Its unfortunate that he has to go through that in addition to whatever reason he needs to use the facility.  I can only imagine how unsafe he feels having to leave his stuff there.  Probably doesnt have the money to move it out. They raised their fees, by the way.  If you are late one month they are ready to take your stuff and auction it off for as low as $500.  There are at least 3 or 4 different facilities in the area.  Do not go to this one or any Public Storage facility. Take it from me.  Its hot and sweaty there in the summertime and Ice cold in the winter. The thermostats are broken and the only place warm is the office they work in.  To be honest, they should all be fired, from the District Mgr on down.



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